Troubleshoot and resolve complex technical issues related to customer integrations and platform usage.
Develop scripts, tools, and documentation to facilitate and streamline the integration process.
Act as a key liaison between customers and our core engineering teams.
Collaborate with clients' technical teams to ensure successful deployment and adoption of the platform.
Serve as a technical subject matter expert on the Agentic AI Platform for our customers and partners.
Educate clients on Agentic AI concepts, terminology, and use-case possibilities.
Create and maintain comprehensive technical documentation, guides, and best practices for integration.
Participate actively in team meetings and knowledge sharing.
Work closely with product managers, engineers, and researchers to inform the product roadmap based on real-world customer needs.
Design and implement custom technical solutions by tailoring the Agentic AI Platform to meet customer-specific needs.
Translate customer feedback and technical challenges into clear, actionable requirements for platform improvements and new features.
Provide expert technical guidance and support to customers throughout the entire integration lifecycle, from pre to post-integration.
Requirements
bachelor's
langchain
rest
python
llm
jira
Bachelor's degree (or equivalent practical experience) in Computer Science, Engineering, or a related field.
Practical experience with agentic AI concepts and frameworks (e.g., LangChain, LlamaIndex).
Solid understanding of software systems, APIs (REST, gRPC), and data formats (JSON, Protobuf).
Experience in developing and maintaining technical documentation for a developer audience.
Strong proficiency in at least one modern programming language (e.g., Python, JavaScript/TypeScript, Java).
Excellent problem-solving skills and the ability to debug complex technical issues.
Familiarity with support/bug ticketing systems (e.g., Jira).
3+ years of professional experience in a customer-facing technical role such as Solutions Engineer, Integrations Engineer, or Technical Consultant.
Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Hands-on experience with AI/ML concepts, particularly working with Large Language Models (LLMs) and vector databases.
Experience working in a fast-paced, startup-like environment.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded in 1978
Company Established
Trimble's origins as a provider of high-precision positioning solutions for the GPS market.
Offers integrated solutions across construction, agriculture, and transportation.
Cutting-edge technology streamlines workflows and improves efficiency.
Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
Played a key role in developing GPS technology and transforming resource management.
Solutions help achieve higher productivity, safety, and sustainability.
Culture + Values
Create a welcoming environment where everyone can be themselves and grow together.
Encourage intentional growth and humility.
Foster innovation through curiosity and problem-solving.
Environment + Sustainability
1.5°C Alignment
Science-Based Targets
Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.
50% Reduction
Scope 1 & 2 Emissions
Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.
50% Reduction
Scope 3 Emissions
Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.
100% Renewables
Electricity Source
Commitment to sourcing 100% of electricity from renewable sources annually by 2025.
Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.
Inclusion & Diversity
30%
Female Representation
Percentage of employees globally who are female.
35%
Diverse Hiring
Percentage of new hires in the US in 2022 that were BIPOC.
327
Internship Diversity
Number of interns hired globally in 2023, with over half being women or people of color.
$880K
DEI Philanthropy
Invested in diversity, equity, and inclusion-related initiatives since 2021, toward a $1 million goal by 2025.
Female representation increased by 2.5 percentage points since 2019.