Security Team Member - Control Room Operator

Overview

Monitor CCTV, respond to alarms, coordinate security and emergency incidents.

Key Responsibilities

• fire alarm
• emergency coordination
• cctv monitoring
• daily reporting
• security management
• client communications

Tasks

-Provide exceptional customer service to internal/external stakeholders -Fire Alarm Response, EWS Mimic Panel Operation (Warden) and provide accurate reports -Maintain daily reporting requirements within agreed timelines -Coordinate emergency incidents i.e. fire, bomb threat or any other critical incident -Disperse Guards to potential situations caught on CCTV and monitor situations until the closure of the incident -Maintain all Security aspects around the Control Room including key registers, contact lists and leave registers -Manage various communications to the control room, dealing with Client, Tenant and Customer enquiries and/or issues -Assist with Emergency Situations as they arise -Provide assistance with the induction and signing in of contractors and other site visitors -Monitor and operate CCTV cameras and associated equipment

Requirements

• security licence
• first aid
• control room
• ms office
• multitasking
• client relations

What You Bring

-Strong multitasking ability -An ability to form effective client and tenant relationships -Must have full working rights in Australia. -Ability to work up to 12-hour shifts -VIC Security Licence including control room function -Excellent, well-groomed and corporate-appropriate presentation -Ability to work as a part of the Security Team and individually -First Aid Qualification and valid CPR (essential) -The ability to produce high-quality performance reports -Confident interpersonal and communication skills (written & verbal) -Previous Control Room and monitoring experience (preferred) -Ability to respond to emergency situations -High level of computer literacy and MS Office skills

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Benefits

-Ongoing training and development -Reward and recognition incentives -7-day availability -Career development -A safe and supportive working environment -Free uniform

About Assetlink

-Began as a facilities management service provider, focusing on delivering efficient and sustainable solutions. -With a strong presence in Australia, built a reputation for offering tailored facilities services to a range of industries. -Specializes in asset management, including maintenance, cleaning, security, and more, across diverse sectors. -Worked on notable projects in sectors such as commercial real estate and industrial facilities, ensuring operational excellence. -Operational excellence and commitment to service delivery have enabled it to maintain long-term relationships with clients. -Diversified its service offerings, growing its capabilities and reach within the facilities management space.

Sector Specialisms