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Housing Concierge
Home Group
Night-time housing concierge ensuring safety, security and support for vulnerable residents
3d ago
£24,638 - £24,638
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Durham, England, United Kingdom
Onsite
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
cctv monitoring
safety patrols
incident response
security checks
travel
- Pitch in with cleaning and tidying when needed.
- Travel between services across County Durham.
- Use technology to monitor CCTV and update records.
- Ensure building safety through patrols, fire door, locks and security checks.
- Think on your feet to handle incidents, from suspicious activity to emergencies.
What you bring
independent
teamwork
observant
enhanced dbs
calm
communication
- Confident intervening sensitively and working both independently and as part of a team, with support from the wider out-of-hours team
- Sociable, observant, and able to spot changes in behaviour
- Enhanced DBS required (we cover the cost).
- Calm under pressure with strong communication skills
- 4 nights on, 4 nights off on a rota, 8:30pm–8:15am.
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Paid time off for volunteering
- Regular daytime training and team meetings.
- 34 days leave, (including bank holidays and a “me day”)
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
- Vehicle insured for business use (mileage reimbursed)
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- no visa sponsorship is offered.
- enhanced dbs check required (cost covered by employer).
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Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
- Founded with a vision to transform lives through safe, secure, and affordable homes.
- Provides housing, care, and support services, specializing in helping vulnerable individuals.
- Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
- Known for innovative solutions, including supported housing and social care integration.
- Collaborates with local authorities, charities, and healthcare providers to maximize impact.
- Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
- Continues to expand its reach with a focus on enhancing community well-being and individual independence.
- We are passionate about making a positive difference to people’s lives.
- We believe in treating people with respect, dignity, and fairness.
- We are committed to making housing and services accessible and inclusive for all.
- We focus on creating innovative solutions that meet people’s needs.
- We work together as one team, driven by shared goals and values.
- We strive to deliver outstanding services and exceed expectations.
- We take pride in our integrity, transparency, and accountability.
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
- Aim to improve sustainability through energy-efficient measures.
- Focusing on reducing energy consumption and increasing renewable energy sources.
- Adopted sustainable construction practices in new developments.
- Track and report environmental performance annually.
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
- Focused on building an inclusive culture where everyone feels valued.
- Aim to increase gender diversity at all levels, with a focus on leadership roles.
- Implemented training programs to promote inclusive leadership and support diverse teams.
- Actively supports flexible working to improve work-life balance.
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