General Manager at Waterworks in Los Angeles, CA | USD125,000-150,000 | Kablio

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General Manager

Waterworks

Premier luxury bath & kitchen brand blending artisanal craftsmanship with timeless design.

Lead LA showroom, drive sales, profit, and brand presence for luxury bath/kitchen.

21 days ago ago

$125,000 - $150,000

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Los Angeles, CA

Office Full-Time

Company Size

781 Employees

Service Specialisms

Engineering

Consulting

Design

Project Management

Sector Specialisms

Residential

Commercial

Industrial

Municipal

Water

Wastewater

Sanitary Sewer

Stormwater Management

Role

Description

team coaching

showroom ops

crm management

pipeline management

client relationships

market performance

Coach and inspire a sales team to deliver exceptional results and client experiences.
Maintain showroom operations and uphold brand standards.
Foster accountability and empower the team to resolve client issues with a servant-leadership approach.
Support the team in securing new business and expanding market share.
Drive Market Performance
Lead & Develop the Team
Implement strategies to position Waterworks as the leader in luxury bath and kitchen.
Recruit, train, and develop talent for future growth.
Represent Waterworks at design events, networking groups, and client engagements.
Build Client Relationships
Strengthen partnerships with key accounts and industry organizations.
Oversee CRM, pipeline management, and reporting to ensure sales effectiveness.

Requirements

negotiation

crm

bachelor's

7+ years

leadership

p&l

Strong negotiation skills and experience closing high-value deals.
Ability to travel up to 20% within the market and to HQ
Tech-savvy and comfortable with CRM systems and virtual client engagement.
Strategic thinker with a data-driven approach to decision-making.
Proven ability to lead, motivate, and develop high-performing teams.
Knowledge of plumbing, tile, or construction is a plus.
Bachelor’s degree or equivalent experience.
7+ years in sales leadership within a luxury brand; 5+ years in inside/outside sales.
Excellent communication and relationship-building skills.
Well-connected within the Los Angeles/Southern California design trade.
Own full P&L responsibility for the showroom and territory.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$42 million+

E-commerce Revenue

Reflects a modern evolution alongside traditional showroom sales, emphasizing the company's strong online presence.

Founded in 1978, the company began as a celebration of European bathing traditions reimagined for modern interiors.
Its founders championed artisanal quality, integrating genuine materials like Venetian glass, Tuscan marble and finely grained wood.
Over time it evolved into a full-service design resource, offering faucets, surfaces, cabinetry, fixtures, lighting and bespoke furnishings.
Renowned for premium commercial and residential projects—from high-end homes to upscale hospitality venues.
Global distribution spans North America and Europe via flagship showrooms, boutique partners, commercial deals and e‑commerce.
Its catalog features heirloom-quality pieces, such as stone sinks, marble tubs and Murano-glass lighting—all individually crafted.
A commitment to design authenticity has driven both timeless aesthetic appeal and mechanical excellence.
Standout fact: each product is born from collaborations between designers, craftsmen, artisans and manufacturers.
With a rich heritage and innovative leanings, they’ve transformed ordinary bathrooms and kitchens into curated works of art.

Culture + Values

10 Years

Employee Tenure

Team members have built long-term careers here, showing dedication to their roles and growth.

Authenticity is displayed in every action they take.
Fostering an open-door culture is a top priority.
Providing a welcoming, positive, and supportive environment that values work-life balance.
Client-focused teams with passionate individuals dedicated to the product.

Environment + Sustainability

90% brass recycled

Brass Recycling Rate

Almost 90% of brass alloys are recycled, enabling infinite recyclability.

80% packaging void-fill

Sustainable Packaging

80% of packaging void-fill is either 100% biodegradable or 50% recycled material.

5 tons metal recycled

Annual Recycling Achievement

5 tons of metal were recycled in 2022 at warehouses/showrooms.

606 lbs e-waste

E-Waste Recycling

606 lbs of e-waste were recycled in 2022, contributing to proper disposal.

Warehouse uses FSC-certified paper and SFI-certified corrugated cardboard.
LED lighting and energy-conserving timers used in warehouse operations.
All plumbing fittings meet low-flow, low-lead, anti-scald standards; WaterSense, LEED, NSF certifications.
Partnerships with Assent and external audits ensure compliance with Prop 65, RoHS, TSCA, waste-framework.
Responsible sourcing: majority of fittings manufactured in Europe under strict environmental & labor regulations; vendor audits (FWC) and Vendor Code of Conduct.

Inclusion & Diversity

45%

Diversity Rating

The company ranks in the bottom 45% of similar-sized companies for diversity, according to Comparably.

Diverse employees rate CEO, leadership, and happiness highest among categories.
Glassdoor comments note 'not very diverse' alongside flexible & dog-friendly culture.

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