Inside Sales Representative

Description

We are seeking an Inside Sales Representative to join the team at our Halifax branch. In this role, you will be the first point of contact for showroom and order desk customers, supporting contractors, distributors, designers, and retail clients. You will process orders accurately, provide product expertise, and work closely with the warehouse and logistics teams to ensure smooth execution.

• Collaborate with external sales representatives to support customer accounts
• Process payments for cash orders
• Promote new products and maintain showroom displays and samples
• Greet and assist showroom and order desk customers by providing technical guidance and product expertise
• Maintain organized records of orders, quotes, and customer communications
• Receive and process orders by phone, email, and in person, ensuring pricing, coding, and approvals are accurate
• Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues

Requirements

This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.

• Ability to lift up to 25 lbs
• 1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
• Experience with ERP/order entry systems is an asset
• Knowledge of tile, flooring, or building materials is an asset
• Accuracy and attention to detail when processing orders and payments
• Excellent communication and interpersonal skills
• High school diploma required; post-secondary courses in sales, administration, or a related field preferred
• Ability to manage multiple tasks in a fast-paced environment

Benefits

• Vacation and paid time off
• Comprehensive benefits package (health, dental, vision, and more)
• RRSP program with employer contribution
• Opportunities for growth and development in a supportive environment

Training + Development

Interview process

Visa Sponsorship

Security clearance