Property Manager

Description

• Responsible for office operations, communicating policies and procedures, ensuring quality curb appeal, and community cleanliness
• Train, empower, and motivate the office and maintenance team through team building activities, 1 on 1 meetings, continuous support and training, providing feedback, etc
• Assist in budget preparation and manage expenses to align with property goals
• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed
• Ensures property financial performance and a great resident experience while meeting property specific KPI’s
• Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Partner with Maintenance Supervisor to ensure all maintenance related activities and initiatives are in alignment with property goals
• Implement lead capture forms or contact methods to gather information from potential customers interested in leasing
• Manage and maintain vendor relationships, to include vendor packets, schedules, and billing

Requirements

• Ability to de-escalate and respond sensitively to customer service-related concerns
• Minimum three years’ experience as a Property Manager in the multi-family industry
• YARDI® experience is preferred but not required
• Superb marketing skills with the ability to develop a property marketing plan and oversee outside marketing
• Strong financial acumen and ability to read, interpret, and update financial reports and statements
• Strong leadership skills and ability to effectively delegate and manage a team
• Proficient in Microsoft Word, Excel and Outlook
• Excellent interpersonal skills providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.

Benefits

• Employee housing discount
• 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
• Accrued Paid Time Off (PTO) immediately upon hire
• Access to Telemedicine and a robust Employee Assistance Program (EAP)
• 100% of the employee-portion for medical, dental, life and AD&D Insurance
• Ongoing learning & development opportunities tied to personal and professional goals
• Competitive Salary and Quarterly Pay-for-Performance Bonuses
• Comprehensive wellness program – THRIVE
• $50/mo. Cell Phone allowance
• Paid Maternity & Parental Leave

Training + Development

Interview process

Visa Sponsorship

Security clearance