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Technical Sales & Support Engineer (F/M/X)
Solvay
Lead technical consultations, troubleshooting, and field support to ensure safe and optimal deployment of hydrogen peroxide systems in the mining and water treatment industries, while also contributing to sales enablement.
22d ago
A$135,000 - A$165,000
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Sydney, New South Wales, Australia
Hybrid
Company Size
8,905 Employees
Service Specialisms
Advanced Materials
Chemical Engineering
Sustainability Consulting
Innovative Chemistry Solutions
Advanced Manufacturing
Materials Science
Engineering Services
Research & Development
Sector Specialisms
Industrial
Energy
Automotive
Construction
Consumer Goods
Healthcare
Electronics
Building & Construction
Role
What you would be doing
technical training
field trials
client communication
technical support
sales support
data analysis
- Delivering targeted technical training and presentations for clients and internal stakeholders.
- Designing, executing, and analyzing field trials to validate product efficacy and deliver actionable insights for process improvement.
- Communicating client needs and trends to cross-functional teams for product enhancements and strategic planning.
- Leading technical consultations, troubleshooting, and field support to ensure safe and optimal deployment of hydrogen peroxide systems.
- As a Technical Sales and Support Engineer, you will serve as a trusted partner to both clients and internal teams—delivering expert guidance, troubleshooting process challenges, and identifying opportunities to enhance hydrogen peroxide applications. With approximately 70% of your time dedicated to technical support, you'll lead field trials, analyze performance data, and provide practical solutions tailored to mining and water treatment environments. The remaining 30% of your role will focus on sales enablement: contributing technical insights to business proposals, identifying growth opportunities, and helping clients adopt innovative technologies that drive safety, sustainability, and operational excellence.
- Collaborating with Sales and Marketing teams to identify opportunities, support proposal development, and enable technical selling.
What you bring
data-driven
problem-solving
field trials
safety
expertise
chemical industry
- We offer a permanent contract based on a hybrid working model based in Sydney. Expectation would be to be at the Banksmeadow manufacturing site a minimum of 2 days every week. You must be able to travel up to 30% of your time.
- Data-Driven Decision Making: Relying on data and analysis to inform recommendations and solutions, ensuring objective and effective outcomes. Continuous Learning and Adaptability: Staying current with industry trends, new technologies, and best practices, and adapting quickly to changing client needs and market conditions.
- Relevant work experience of more than 3 years of work experience in the chemical industry, exposure to the mining industry is preferred .
- Relevant education degree or equivalent in Engineering (Chemical or Mechanical) or Science (Chemistry or Metallurgy).
- Technical Problem-Solving & Analysis: Ability to diagnose issues, analyze data, and develop effective solutions.
- Field Trial Design and Execution: Ability to design, set up, and execute field trials safely, including data collection and analysis, to demonstrate product efficacy and optimize applications
- Safety Consciousness: Prioritizing safety in all aspects of work, particularly when handling hazardous materials and conducting field trials. Collaborative Communication: Actively listening and sharing information effectively with clients and internal teams to build strong relationships and ensure alignment.
- Proactive Problem-Solving: Demonstrating initiative to anticipate and address technical challenges, rather than simply reacting to them.
- Client Relationship Management & Communication: Effectively building relationships and conveying technical information.
- Hydrogen Peroxide Application Expertise: Develop a deep understanding of the product and its use. Mining Industry Knowledge: Understanding the specific processes and challenges of the mining sector.
- Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages.
- Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
- Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
- Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the Australia base pay reasonably expected for this role is 135,000 to 165,000 AUD, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearance- solvay may conduct background checks as a part of the hiring process.
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Company
Overview
95% World Soda Ash
Global Market Dominance
The company historically achieved 95% of the global soda ash production by the early 1900s.
€4.7B Net Sales
Annual Revenue
The company generates around €4.7 billion in annual net sales.
44 Production Sites
Global Manufacturing Network
Operates ~44 production sites worldwide to support its chemical operations.
41 Countries
Geographic Reach
Expands its operations across ~41 countries globally.
- Built its reputation on industrial chemical innovation through Ernest Solvay’s breakthrough soda-ash process.
- Weathered two World Wars and expanded globally through new plants and acquisitions.
- Produced basic chemicals (soda-ash, peroxides) and performance offerings (silica, specialty polymers, coatings).
- Scales rare-earth metal supply in Europe for EV and wind-turbine magnets.
- Legacy 'Solvay Conferences' beginning in 1911 catalyzed breakthroughs in physics and chemistry.
- We are committed to creating value for society through innovation and sustainability.
- We act with integrity and accountability in everything we do.
- We respect people, embrace diversity, and work as a team to achieve excellence.
- We believe in fostering a culture of continuous improvement and agility.
- We are passionate about science and technology to build a sustainable future.
2050 Net Zero
Date Target
Achieving net zero greenhouse gas emissions by the year 2050.
100% Circular Economy
Product Design
All products are designed to support the circular economy, promoting sustainability and resource efficiency.
- Achieving a 30% reduction in CO2 emissions by 2030 compared to 2018 levels.
- Developing sustainable solutions through eco-friendly products and processes.
- Increasing energy efficiency in production processes and reducing water consumption.
- Ongoing investments in renewable energy sources and low-carbon technologies.
30% Female
Management Target
Aim to achieve 30% female representation in management roles by 2025.
- Increase in the number of women in technical roles globally.
- Established employee resource groups to support diverse communities.
- Leadership development programs with a focus on diverse talent.
- Data-driven targets to ensure equal opportunities for all employees.
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