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Soft Services Supervisor
Abm Industries
Supervises day/night cleaning, mailroom, and concierge staff in a facility.
9d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Wichita, KS
Onsite
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
task management
team supervision
training
operations planning
performance monitoring
safety compliance
- Maintain open communication with building management and tenants to address service needs.
- Ensure all scheduled tasks are completed efficiently and to quality standards.
- Train team members on basic tasks and procedures to maintain consistency and quality.
- Support onboarding of new staff and help maintain training documentation.
- Supervise daily activities of day porters, janitorial staff, mailroom support, and reception/concierge personnel.
- Step in to perform day porter/janitorial duties in the event of staff absence.
- Assist the Project Manager with operational planning, reporting, and issue resolution.
- Monitor staff performance and provide feedback and coaching as needed.
- Ensure compliance with safety and cleanliness standards.
What you bring
physical
hands-on
leadership
communication
computer
2-4 yrs
- Physical activity may be required, including walking, lifting, and standing for extended periods.
- Willingness to perform hands-on tasks when necessary.
- Ability to train and motivate staff.
- Excellent communication
- Basic computer skills.
- Strong leadership and organizational skills.
- 2–4 years of experience in a supervisory or similar role, preferably in facilities management or building services.
- This role may require flexibility in working hours to support both day and night operations.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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