Customer, Market and Business Intelligence Analyst at Kone in Brisbane, Queensland, Australia | Kablio

Role

Description

market analysis

dashboard design

data visualisation

crm management

kpi implementation

analytics collaboration

Conduct market, competitor, and business analysis.
Communicate requirements to area and global owners.
Support defining business and analytics requirements with clear scope and targets.
Support KPI definition and implementation.
Support the development and rollout of frontline commercial strategy.
Design and develop dashboards and data visualisations.
Act as the main link between business teams and IT/analytics specialists.
Gather and prioritise frontline requirements for CRM and related solutions.
Help stakeholders understand business performance, trends, issues, and opportunities.
Collaborate with data scientists and engineers to develop advanced analytics solutions
Provide clear recommendations to support decision-making.
Present analytical findings to teams across the organisation and make recommendations based on analysis.
Contribute to building analytics capabilities, including training and communication.
Work with industry - leading products and technology
Serve as key user for CRM and other sales/marketing IT tools.
Assess offerings from both market and internal performance perspectives.

Requirements

bachelor's

5+ years

salesforce

power bi

qlik sense

construction

Ability to manage multiple priorities and work both independently and in a team.
Bachelor's degree in marketing, communications, economics, statistics, finance or related fields. Master's degree in a related field an advantage.
5+ years’ experience in a similar position.
Understand data needs, availability, and limitations.
Proficient in Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI, and other analytics tools.
Proactive and self-driven, with the ability to influence stakeholders and a commitment to continuous learning.
Strong analytical, problem-solving, presentation, and collaboration skills.
Experience working in the construction industry an advantage.

Benefits

Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.
Grow with comprehensive learning and development programs covering a wide range of professional skills.
Enjoy career progression opportunities within a global organisation.
Great benefits and remuneration

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow

Role

Description

market analysis

dashboard design

data visualisation

crm management

kpi implementation

analytics collaboration

Conduct market, competitor, and business analysis.
Communicate requirements to area and global owners.
Support defining business and analytics requirements with clear scope and targets.
Support KPI definition and implementation.
Support the development and rollout of frontline commercial strategy.
Design and develop dashboards and data visualisations.
Act as the main link between business teams and IT/analytics specialists.
Gather and prioritise frontline requirements for CRM and related solutions.
Help stakeholders understand business performance, trends, issues, and opportunities.
Collaborate with data scientists and engineers to develop advanced analytics solutions
Provide clear recommendations to support decision-making.
Present analytical findings to teams across the organisation and make recommendations based on analysis.
Contribute to building analytics capabilities, including training and communication.
Work with industry - leading products and technology
Serve as key user for CRM and other sales/marketing IT tools.
Assess offerings from both market and internal performance perspectives.

Requirements

bachelor's

5+ years

salesforce

power bi

qlik sense

construction

Ability to manage multiple priorities and work both independently and in a team.
Bachelor's degree in marketing, communications, economics, statistics, finance or related fields. Master's degree in a related field an advantage.
5+ years’ experience in a similar position.
Understand data needs, availability, and limitations.
Proficient in Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI, and other analytics tools.
Proactive and self-driven, with the ability to influence stakeholders and a commitment to continuous learning.
Strong analytical, problem-solving, presentation, and collaboration skills.
Experience working in the construction industry an advantage.

Benefits

Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.
Grow with comprehensive learning and development programs covering a wide range of professional skills.
Enjoy career progression opportunities within a global organisation.
Great benefits and remuneration

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow