Reviews and creates documentation related to help desk support tools and products.
Supports software installations and problem resolution in the Bechtel Sentinel DoW collateral area (includes both Windows and Linux operating environments)
Ensures a safe working environment within the Service Center and Communication room work areas.
Assists end users with automation related tasks and resolves application software and hardware problems, escalating to higher tier support when needed.
Provide after-hours emergency IS&T support to the project as required.
Works with end users via phone, in-person deskside visit, or Service Center walk up.
Participates in special projects as directed by the I&D management team.
Performs workstation maintenance tasks including Microsoft program upgrades and deployments.
Keeps abreast of the latest hardware and software standards approved by NS&E.
Requirements
windows
active directory
linux
azure
security+
vmware
Windows workstation and server technologies
Microsoft Active Directory experience
Experience with Linux and/or other Unix operating systems is highly desirable
Knowledge of procurement and property management processes in a govt environment. Ability to interface with customers in a personable, effective, and timely manner.
History of holding a security clearance (either DOE or DOD/DOW)
Previous IS&T experience supporting a Construction or Engineering environment
I&D Service Center Analyst must be proficient with Microsoft Windows, Microsoft Office, Android, and Apple IOS products.
Workstation Image building and deployment.
Microsoft or CompTIA certifications (Azure, AD, Security+, etc.)
Consistent local travel and periodic regional travel required.
End-user devices including PCs, printers, and mobile device technologies
Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience.
Microsoft Windows, Microsoft Office, and other project standard applications.
Working knowledge of Cybersecurity and security practices in a Department of War (Defense) or Department of Energy environment.
Ethernet and TCP\IP fundamentals of interconnectivity.
Experience with supporting mobile, desktop, and centrally hosted applications. (VMware, Citrix, and RDSH).
Benefits
Relocation Authorized: National - Family
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1935
Hoover Dam Completion
The Hoover Dam stands as a landmark of early infrastructure innovation and engineering prowess.
560 vessels
WWII Shipyard Production
During WWII, the firm produced over 560 ships, significantly contributing to the war effort.
$17B
Annual Revenue
Operating at a scale of over $17 billion annually, it ranks as a major player in the construction industry.
25,000+
Global Projects Completed
Across 160 countries and all seven continents, the firm has delivered tens of thousands of infrastructure solutions.
The firm began building railroads and dams in the American West and grew into a pioneer of mega-projects.
Post-war, it laid massive pipelines across the Middle East and ventured into nuclear power, building the USA’s first commercial plant.
Its projects include Boston’s complex “Big Dig” tunnel, the Channel Tunnel, and Intel megafab campuses.
It operates in global markets across Energy, Infrastructure, Manufacturing & Technology, Mining & Metals, and Nuclear/Security/Environmental sectors.
Typical projects include highways, bridges, ports, airports, LNG plants, data-centers, environmental cleanups, and nuclear facilities.
Culture + Values
Extraordinary teams building inspiring projects.
We live for a challenge – make our customers’ ambitions a reality; adapt quickly and always look for a better way.
We do the right thing – exercise the highest level of integrity and ethics; create a positive legacy through purposeful and sustainable projects.
We take care of each other – safety and well-being above all; treat each other with the utmost respect.
We succeed together – embrace our differences, seek diverse views, and listen to understand; foster a deep sense of belonging.
We build trust – develop lasting 'One Team' relationships with our colleagues, customers, and partners; hold ourselves accountable to deliver excellence.
Environment + Sustainability
50% by 2030
Fleet Emissions Reduction
Aims to cut fleet emissions by half by 2030, targeting major Scope 1 and 2 fuel-related emissions.
Net Zero 2050
Emissions Goal
Committed to achieving net zero emissions across all Scopes by 2050.
Developing and implementing formal climate action plans on all reportable projects to reduce and manage emissions.
Testing hybrid/solar light plants, hybrid generation with energy storage, hybrid dozers/excavators, electric trucks/ATVs, and telematics to reduce idling.
Created CleanBuild™ 2.0 tool to predict project carbon footprint including embodied and operational GHG emissions.
Training global supply chain team in net-zero practices, engaging suppliers, and evaluating alternative concrete materials.
Collaborating with equipment manufacturers to accelerate next-generation hybrid and electrified construction equipment.
Participant in Corporate Coalition for Innovation & Technology toward Net Zero (CCITNZ) alongside GE, GM, Honeywell, Invenergy and others.
Inclusion & Diversity
900 Colleagues
Completed MARC Program
A large number of colleagues have successfully completed the MARC gender equity program.
150+ Participants
Women@Bechtel Conference 2022
The conference gathered over 150 in-person participants and hundreds more remotely, showcasing its global reach.
260 Female Professionals
Engineering & Safety Roles
Prominent female workforce involved in engineering and safety roles, highlighting gender diversity.
Top 100 Inclusive Workplaces
2022 Recognition
Recognized as one of the Top 100 Most Inclusive Workplaces in the U.K., reflecting strong diversity efforts.
Achieved ISO 30415 certification for Diversity and Inclusion, the first construction company in the U.K.
Participates in eight Business Resource Groups, supporting inclusivity and diversity.
Received national certification in Chile (NCh3262) for addressing gender pay gaps and workplace issues.
Launched Boundless@Bechtel in 2023 to enhance disability inclusion.