Claims Officer

* Auditing claims data for accuracy (pricing, stock, customer details, approvals)

* Supporting reporting and improvement initiatives across the team

* Ensuring all documentation is complete and accurate

* Communicating with internal stakeholders to resolve issues and prevent recurrence

* Coordinating credit and warranty claims through our internal portal

* Strong attention to detail and a methodical approach to admin tasks

* Confidence using Excel and other systems to manage data

* A proactive mindset and willingness to learn

* Great communication skills — written and verbal

* Experience in a high-volume admin, finance support, or customer service role is helpful but not essential

We’re looking for a motivated team player to support our credit and claims processes across the Stramit business. This role is ideal for someone early in their career — perhaps a recent graduate or someone with a background in admin, finance support, or data coordination — who’s ready to grow their skills in a supportive environment.

• Strong Inclusion and diversity commitment to our team members including Gender affirmation leave (10 days), LGBTQ+ Rainbow Tick accreditation.

• 2 dedicated WFH days per week
• Full training, the latest technology, and tools of the trade to support your success at Stramit!
• Access to your own PerkBox account, where you can utilise 1000’s of major retailer discounts!
• 5 additional leave days ‘New Parent Leave’ for primary and secondary carers during their first year back at work
• Parental Leave policy. Primary carers receive full base pay for 26 weeks or receive 50% of full pay over 52 weeks. Secondary carers receive 4 weeks of full pay.