Collaborate from proposal through delivery to translate customer business and technical challenges into solutions based on Autodesk products & services
Collaborate and execute on the Customer Success Plan (CSP) to ensure broad adoption of Autodesk solutions
Advocate for customer's needs and provide feedback to internal teams on how we can better serve our customers
Build deep, positive relationships with customer leads as well as their teams, and work with the Autodesk account team to maintain high levels of customer satisfaction
Lead and own all post-sales activities in order to create recognizable business value for Autodesk’s top customers
Identify opportunities for growth and accelerate adoption of new solutions by helping prioritize projects and support activities that deliver the best return on your customers' investment within the shortest timeframe
Develop and maintain close relationships with key management sponsors within a select group of named accounts (from key users to CXO), becoming a trusted advisor to the customer
Requirements
saas
technical background
bachelor's
5+ years
financial acumen
enterprise deployment
Understanding of Software-as-a-Service (SaaS) customer management
Enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers
Technical educational background or equivalent experience
Sense of accountability with a bias for action and desire to collaborate across teams
Thrive on building deep, meaningful relationships
5+ years in sales, service delivery, or customer success management experience
Able to travel up to 40%
Excellent communication and presentation skills
Deep understanding of value drivers in recurring revenue business models
Strong financial acumen including an analytical and process-focused mindset
Experience deploying technology or services with large enterprise or global customers and the desire for continuous learning and growth
Ability to quickly adapt to changing circumstances and needs
Bachelor’s degree or equivalent work experience and education
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded in 1982
Year of establishment
Marks the beginning of Autodesk's journey in pioneering design software solutions.
Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.
Culture + Values
Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.
Environment + Sustainability
2023
Net-zero commitment
Aiming to achieve net-zero carbon status, a critical step in combating climate change.
35%
Carbon emissions reduction
Significant reduction in overall carbon footprint across all emission scopes since 2019.
Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.
Inclusion & Diversity
30% Female Workforce
Gender Diversity
As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.
25% Leadership Representation
Female Leadership
25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.
2025 Diversity Goal
Leadership Commitment
A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.
12 Employee Groups
Employee Resource Networks
Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.
Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.