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IT Support Analyst
Employer undisclosedRole managed by a recruiter
Provide technical support and manage Windows-based IT infrastructure for a global manufacturer.
1d ago
£28,000 - £36,000
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Macclesfield
Hybrid
Role
What you would be doing
it support
incident management
network management
it projects
customer service
collaboration
- Provide IT support and troubleshooting across multiple sites and users
- Resolve incidents and service requests in line with ITIL-based processes and SLAs
- Manage and monitor network and server infrastructure in the field
- Contribute to IT projects including upgrades and service improvement initiatives
- Represent Group IT and deliver world-class customer service
- Collaborate with global IT teams to support over 4,000 users
What you bring
windows server
active directory
exchange
networking
backup
problem solving
- Broad knowledge of Windows Server and Client operating systems
- Strong understanding of Microsoft technologies: Active Directory, Group Policy, DNS, DHCP, Exchange, and NTFS
- Familiarity with networking fundamentals (LAN, WAN, switches) and anti-virus software
- Experience with backup technologies and data protection best practices
- Excellent communication, analytical, and problem-solving skills
- Able to work independently and as part of a team in a fast-paced environment
- Willingness to travel occasionally (UK and abroad) for site visits or projects
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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- Operates in key sectors including engineering, energy, construction, and technology through its divisions: Engineering, Construction, Energy, and Technology.
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