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Dispatcher
Maxim Crane Works, Lp
Industry‑leading coast‑to‑coast provider of heavy‑lift crane rental and turnkey lifting services.
Coordinate dispatch of cranes, equipment, and personnel, ensuring compliance and customer service.
9d ago
Junior (1-3 years)
Full Time
Stoughton, MA
Field
Company Size
1,200 Employees
Service Specialisms
Crane Services
Heavy Lifting
Rigging
Transportation
Logistics
Project Management
Equipment Rental
Sector Specialisms
Commercial
Healthcare
Industrial and Energy
Infrastructure
Institutional
Residential
Role
What you would be doing
dispatch
scheduling
lift planning
permit management
equipment maintenance
compliance
Check daily logs for employee’s daily and weekly hours to ensure compliance. Review e-tickets for billing and payroll
Acts as liaison between customer and employees; enter customer orders into crane rental agreements. Maintain customer relationships, customer satisfaction, and handle customer complaints.
Manages travel restrictions; create appropriate maps and direction charts to assure compliance with applicable permit laws.
Evaluates labor and equipment needs, assigns, and dispatches labor and equipment and maintains communication with Operators and Drivers
Draws bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet. Update time bars in Job Cost and match time sheets to job tickets.
Coordinates with the local Branch Manager and Dispatchers in other branches to determine efficient scheduling of labor and equipment that utilizes branch-level and Maxim resources in the most cost-effective manner.
Evaluate crane fleet cleanliness, maintenance, and yard tasks to assign to the employees that do not have jobs in the field; communicate any discrepancies and service issues to Service Manager for repairs
Check that all inspections have been completed in the equipment file then file the paperwork in proper files. Review ELD compliance for the cranes and tractors assigned to the Branch
Assign daily tasks to employees the day before the job, Print JDS, lift plans and maps if needed for the employees going to jobs in the field
Ensure permits, registration and insurance cards are up to date and accurate in the clipboards for each crane and tractor. Order Blanket and trip permits for each crane and truck to comply with DOT laws.
Regularly communicate with Sales and Operations teams on availability updates, lift plans, and job details
What you bring
microsoft word
excel
cmms
jd edwards
high school
construction
Advanced computer skills (i.e., Microsoft Word, Excel, etc.)
Advanced knowledge of local geography
High School diploma or GED
3+ years of construction, or fleet related industry with transportation or heavy equipment experience preferable
Must be able to pass a drug test, background check, and fit for duty test
Advanced knowledge of CMMS system
3+ years’ experience using CMMS system (JD Edwards) in dispatcher or scheduling role
Excellent time management and communication skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass a drug test, background check, and fit for duty test.
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