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IT System Administrator
Deutsche Windtechnik
Manage, deploy, maintain IT systems, networks, and end‑user support for DWT.
14d ago
Intermediate (4-7 years)
Full Time
Houston, TX
Onsite
Company Size
2,323 Employees
Service Specialisms
Maintenance Services
Repair Services
Technical Services
Asset Management
Operations & Maintenance
Engineering
Project Management
Consulting
Sector Specialisms
Wind
Onshore Wind
Offshore Wind
Wind Turbine Maintenance
Wind Turbine Repair
Wind Turbine Inspection
Technical Controlling for Offshore Wind Farms
Subsea Services for Offshore Wind Farms
Role
What you would be doing
help desk
server maintenance
network setup
hardware setup
phone support
remote support
- Attends and participates in departmental meetings and committees to discuss IT-related issues, and contributes to departmental projects?
- Provides technical telephone support for our North American operations for internal end users on a variety of hardware and software problems including operating system support, application support, system access problems and database support.
- Maintains Help Desk tracking system; inputs problem description in Help Desk tracking system and assists with maintenance?
- Performs general IT support including cellular and office phone systems.
- Performs European server maintenance during US working hours if necessary?
- Assists staff with the operation of application software, including Word processing, spreadsheet, presentation and communication software, web applications and anti-virus?
- Works with the ticket system and solves end users' problems remotely.
- Works with the global IT Team and external service contractors as needed to research and recommend hardware and software purchases, obtain quotes for repair costs and maintenance, and source product information?
- Performs hardware setup and installation of applications for new and existing personnel, server and network systems.
- Serves as IT contact person for the hotline in case of IT issues, like network problems or server problems.
- Works closely with network administration to diagnose and troubleshoot network outages, maintain network configuration for users and their components/cabling, maintain user accounts and reboots servers and routers?
- Performs network setups, maintenance tasks and changes.
What you bring
jira
erp
windows server
cisco ccna
bachelor's
5 years
- Experience working with Jira Service Management.
- Knowledge of using ERP Software, Windows Server, Microsoft Exchange, Cisco CCNA/CCNO, and NERC-CIP is a plus.
- Experience with the setup, maintenance and changes of complex TCP/IP Networks, Firewalls, Routers, Gateways.
- German Speaking is a plus.
- Bachelor's degree in IT or related subject.
- Office / Office365 (Word, Excel, Outlook).
- 5 years of experience in a similar role or a combination of knowledge and experience.
- Hardware / Software knowledge (Lenovo / HP / Dell).
- Ability to travel 10-20% of the time, including both national and international travel.
- Generous PTO, Excellent Medical/Dental/Vision Benefits.
- Personalized and Ongoing Training.
- Competitive Compensation.
- 401k with fully vested, generous company match available after 6 months.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
2007 Founded
Year of Establishment
Established in 2007, the company has since expanded globally.
€380M Sales
Annual Revenue
In 2023, the company achieved €380 million in sales.
7,500 Turbines
Serviced Units
Maintains over 7,500 turbines across multiple regions.
2023 Innovation
Drone Inspections Pioneered
Pioneered large-scale drone inspections in 2023.
- Its expertise spans multibrand systems from Vestas, Siemens, Nordex, Gamesa, Enercon, GE, Mitsubishi and more.
- Typically contracted for full and basic maintenance, blade service, technical controlling, remote monitoring and repowering projects.
- Unusual fact: its training centers simulate real turbine environments—full nacelles—for hands‑on technician education.
- It has created a dedicated European holding and expanded offshore services in the UK and Poland, showing agility in growth.
- Transparent
- Innovative
- Guiding (advisor and partner)
- Efficient
- Reliable
- Culture of transparency and interdisciplinary communication
- Respectful and reliable interaction with one another
- Competence
- Dedication
- Strength of action
- Fascination for and enthusiasm about wind technology
- Flat hierarchies
- Valuing knowledge sharing via competence centers
5.3 tonnes CO₂
CO2 Emissions
Average carbon footprint per employee across operational emissions in 2021.
5% Annual Reduction
CO2 Reduction Target
Annual reduction target for company-wide carbon dioxide emissions.
12% Renewable Energy
Electricity from Renewables
Percentage of electricity consumption from renewable sources in 2021.
300 Trees Planted
Biodiversity Initiatives
Annual tree planting efforts as part of biodiversity conservation.
- Prepares climate balance sheets for Scope 1 and Scope 2, expanding Scope 3
- Mobility strategy: flights only over 373 miles; all flights carbon-offset; increasing fleet of electric, hybrid and hydrogen vehicles (27 EVs added in 2021); e-bike leasing
- Repair/refurbishment workshops to increase proportion of overhauled spare parts and avoid emissions and waste
- Aiming for 100% renewable energy by 2025
- Goal: convert all sites to green electricity by 2025
- Implements at least one biodiversity measure annually
3.8/5 Rating
Diversity & Inclusion Rating
The company has a Glassdoor rating of 3.8 out of 5 for its Diversity & Inclusion efforts.
- Equal Opportunity and Affirmative Action Employer statement on LinkedIn: non‑discrimination across race, color, religion, sex, age, disability, sexual orientation, gender identity
- No published gender‑related statistics or specific DEI outcomes publicly available
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