Outside Sales Representative (Retail)- Hooksett, NH

Description

Summary: The retail outside sales representative is responsible for all customer sales activities in an assigned territory for our retail Big Box customers. The sales representative works within the sales and support teams for the achievement of customer satisfaction, profitable revenue generation, and long-term account goals which align with company strategy, vision, and values.

The work environment fluctuates between travel to customer locations, remote at home office, company branches, and industry events.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee must be able to lift, stock, cull, or inspect material on a daily, weekly, or monthly basis.

• Making sure all department staff is updated on product availability, new products, pricing and quoting processes, lead times, literature, and current in-store displays.
• Keeps all account information and sales calls updated in CRM.
• Meet / exceed quota for sales, gross margin, and YoY growth.
• Completes all action items in a timely manner.
• Attending and engaging in contractor events
• Allocates appropriate time for completing action items from sales calls.
• Keeping them updated on product availability, new products, pricing and quoting processes, lead times, literature, and current in-store displays.
• In-store service for partnered locations where Woodgrain is stocking supplier.
• Identifying available space within the store for displays.
• Reviewing accuracy of planograms (stock) & completeness of SOS kiosk for entry and interior door programs
• Sets regularly scheduled training courses for all locations and for all locations new employees.
• Meet and/or exceed sales goals and objectives for assigned territory.
• Establish and maintain operational standards for assigned locations.
• Utilize digital platforms to score locations on their completeness of projects.
• Work with store associates to follow up on any service/warranty issues.
• Keeping displays clean, presentable, and current.
• Collaborate with Regional Sales Manager to establish targets, goals, and most efficient schedule.
• Allocates appropriate time to prepare for sales calls.
• Identify high volume stores and suggest service frequency changes.
• Dust SOS kiosk, replenish catalog displays as needed.
• Keeps all new business opportunities updated in CRM.
• Following correct process to get displays approved, ordered, and set up.
• Sets an effective and efficient schedule for meetings, travel, and office time.
• Checking in with pro sales team on current opportunities and current projects.
• Remove excess packaging material and staples from stocked retail units.
• Checking in with pro sales team sales manager and other leaders within the market.
• In the field ride-alongs calling on home builders and contractors.

Requirements

The sales representative must have a competitive attitude and desire to succeed. Candidate should have above average skills in Microsoft Windows, Word, Excel, and PowerPoint. They should have excellent communication skills, both oral and written. Attention to detail a must. Outside sales reps must have time management skills, be self-motivated, be able to build relationships, and always maintain a positive attitude. Customer facing roles require maintaining a professional appearance and providing a positive company image to the public. Position requires significant travel with overnight stay.

Bachelor’s Degree is preferred but not a prerequisite. Outside sales experience of at least 1 year, unless currently in another role within our organization.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job functions require the possession of a valid state driver’s license.

• Exhibit thorough understanding of the business – both internally and externally.
• Our Sales Process- Professional, consultative, sense of urgency, persistent and customer centric.
• Pricing configurator and other pricing tools for speed and accuracy of quotes.
• Organization, prioritization, and communication.
• Woodgrain capabilities, processes, products, supply chain, data, pricing, CRM, etc.
• Communicates well across all business functions to satisfy customer needs.

Benefits

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

• Paid Time Off (PTO)
• Voluntary Supplemental Hospital and Accident Plans
• Health, Dental, and Vision Insurance
• Employee Assistance Program
• Employer Paid Long-Term & Short-Term Disability
• 8 Company Paid Holidays & 1 Floating Holiday
• Flexible Spending Account (FSA)
• Ride-alongs with our manufacturer reps.
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Takes time for self and professional development.
• Health Savings Account (HSA)

Training + Development

Interview process

Visa Sponsorship

Security clearance