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Senior Claims Manager
Ledcor
Ledcor is a construction and resource development company delivering projects across North America.
Oversee and lead the full lifecycle of insurable claims, provide strategic guidance, and mentor a team of claims professionals in Ledcor's Risk Management team.
17d ago
Expert & Leadership (13+ years)
Full Time
Calgary, Alberta, Canada
Hybrid
Company Size
9,000 Employees
Service Specialisms
Building construction
Project management
Design-build
General contracting
Public–private partnerships
Environmental services
Transportation infrastructure
Aviation services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
claims management
stakeholder liaison
rmis management
team development
data analysis
claims coordination
Oversees end-to-end management of 350–500 self-insured claims annually across 40+ corporate and project-specific policies, covering property, auto, equipment, liability, and specialty claims
Serves as the primary claims management expert and liaison for internal stakeholders and external partners, leading insurer negotiations, supporting insurance strategy and renewals, and fostering strong relationships with brokers, adjusters, and insurers to enhance company reputation and ensure compliance
Oversees the Risk Management Information System (RMIS), ensuring accurate claims tracking, reporting, and system enhancements to support operating groups and senior executives
Leads and develops a high-performing claims team through mentoring, performance metrics, training, and implementation of technology and best practices to drive efficiency and outcomes
Collaborates with finance, reporting teams, and operating group leaders to align data structures, enhance KPIs, and develop dashboard reporting for effective claims analysis
Manages complex property, liability, and specialty claims across Canada and the U.S., from initial loss through settlement, coordinating third-party specialists and advocating for coverage to minimize Ledcor’s exposure and secure optimal outcomes
Manages the financial aspects of the claims program, including invoice approvals, reserving strategies, and loss reporting, while coordinating with captive insurance managers to ensure accurate and timely claim submissions and cost forecasting
Provides strategic claims guidance to operating groups, balancing operational goals with cost-effective resolution strategies, pursuing recoveries, and representing Ledcor in negotiations and settlement conferences
Provides strategic guidance on complex insurance claims across all business areas, leveraging deep industry, legal, and policy expertise.
What you bring
construction
experience
bi reporting
data management
litigated claims
negotiation
Broad industry experience, primarily in construction (Canada and the U.S.), with exposure to aviation and marine claims an asset
Minimum 10 years of experience in a claims environment, including at least 5 years in a supervisory role
Proficient in RMIS systems, Microsoft Office, data management tools, and business intelligence reporting platforms
Proven expertise in adjusting complex and litigated claims across general liability, construction, professional, and environmental impairment lines
Strong analytical, negotiation, and communication skills (both verbal and written)
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
'as part of the selection process, you will be required to provide ledcor with proof of a criminal background check and other detailed information'
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