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Fiber Technician
Metronet
Fiber technician responsible for installing and troubleshooting high-speed internet, phone, and TV services for residential and business customers.
14d ago
Entry-level, Junior (1-3 years)
Full Time
Greater Indianapolis
Field
Company Size
1,001 Employees
Service Specialisms
Residential Sales
Residential Customer Service
Residential Tech Support
Business Sales
Business Service Desk
Construction Support
Media Inquiries
Marketing Inquiries
Sector Specialisms
Financial Services
Retail Banking
Insurance
Wealth Management
Digital Payments
Business Fiber Internet
Managed Wi-Fi
Hosted PBX
Role
What you would be doing
install services
equipment maintenance
client sales
customer education
on-call duties
performance metrics
- Meet key performance metrics.
- Install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE).
- Operate and maintain company vehicle/equipment safely and professionally.
- Earn commissions by explaining Metronet services and products to all customers
- Perform on-call rotation duties after regular business hours.
- Provide in-depth customer education on all MetroNet products and services.
What you bring
high school diploma
teamwork
lifting 75lbs
climbing ladders
standing/kneeling
working conditions
- Ability to work other duties as assigned.
- Valid driver's license/satisfactory driving record
- Physical ability to work from a kneeling or standing position for long periods.
- Able to lift and carry loads of up to 75lbs including ladder.
- Ability to be professional with customers and fellow associates.
- Willingness to work as a team and independently
- Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
- Available to work overtime when deemed necessary, including holidays and weekends.
- Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
- Available to travel for training or as needed.
- Ability to work with basic hand tools and other specialized equipment with training.
- High school diploma
- Company vehicle and fuel card
- Equipment and resources provided on day one
- Cell phone allowance
- 80% of Medical premiums paid for by the company
- Associate perks and discounts
- Tools, equipment, and training provided
- 401(k) company match dollar for dollar up to 6%
- Company-paid logo attire/uniform
- EAP (Employee Assistance Program)
- Professional development programs
- Discounted MetroNet service in our serviceable area
- Opportunities for advancement
- Company-paid Disability and Life insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background checks and driving record checks may be conducted
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Company
Overview
Founded in 2005
Year of Establishment
The company was established as a privately held firm.
Over 300 communities
Communities Served
The company has expanded its services across multiple communities.
99.9% uptime
Network Reliability
Ensures high network availability as recognized by PCMag.
Up to 100 Gbps
Maximum Speed
Provides ultra-fast connectivity solutions for businesses.
- Backed by Oak Hill Capital, KKR, and T-Mobile.
- Typical builds include fiber-to-the-home networks and IPTV solutions.
- Operates local retail stores for service demonstrations.
- Offers wholesale services such as engineering and network design.
- Employees shall be treated with dignity and respect, and no employee shall be subject to corporal punishment, threats of violence, or any form of physical, sexual, mental, or verbal abuse or coercion.
- Employees shall be judged on their ability to perform their job, and there shall be no unlawful discrimination in hiring or employment practices.
- Work hours shall be reasonable and in compliance with local standards and applicable law.
- Compensation for workers shall not be less than that required by local laws relating to minimum wages, overtime, and mandated benefits.
- Employees shall be provided with a safe and healthy work environment.
- No business partner shall employ or otherwise utilize child labor.
- Employment shall be voluntary; no forced, indentured, or slave labor is permitted.
- There shall be no interference in the legal exercise of the right of free association.
- Business partners must comply with all applicable environmental laws and regulations.
23,000 L
HVO Trial Use
Substituted traditional diesel with Hydrotreated Vegetable Oil (HVO) for heavy machinery use.
- Environmental compliance required for all business partners per Code of Conduct.
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