Commercial Properties Manager

Description

As a Commercial Properties Manager, you will lead and motivate a team to deliver a professional and compliant commercial property management service. You’ll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.

• Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services.
• Drive service improvement initiatives and embed a culture of collaboration and customer focus.
• Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation.
• Deputise for the Head of Communities and Commercial Properties when required.
• Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs.
• Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio.
• Oversee lettings and sales of commercial units, developing strategies to maximise asset value.
• Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders.
• Provide high-quality business reports, market analysis, and performance data to senior management.

Requirements

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

• Experience of setting and managing budgets.
• Experience at management level in a commercially focused property environment.
• Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations.
• Excellent communication skills, including report writing and presenting to senior stakeholders.
• MRICS qualification or working towards it.
• Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions.
• Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects.

Benefits

Step 3: Successful candidates will be invited to interview

• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Life Assurance x 4 annual salary
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Cycle to work scheme.
• Health cash plan
• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Generous pension scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance