Apartment Leasing Agent

Description

• Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
• Assist in the preparation of weekly reports related to the property’s performance as required
• Assist in the development and implementation of resident retention programs
• Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
• Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
• Approve, enter and present all rental applications to the General Manager for execution
• Answer telephones as needed
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
• Manage property licenses and the renewal process by liaison with legal counsel and the City
• Maintain courteous communication with residents, applicants, employees and vendors
• Ensure that leases and resident check-ins are accurate and efficient
• Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager

Requirements

• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Ability to communicate effectively and professionally while operating in a fast paced environment
• Bachelor degree or equivalent combination of education and experience
• Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
• First Aid/CPR certification or willingness to obtain
• Valid driver’s license and current automobile insurance is preferred
• Knowledge of and adherence to all federal, state and local laws
• Knowledge of Entrata is preferred
• Excellent customer service skills
• Computer skills and math ability
• Ability to think rationally beyond a specific set of instructions
• Accurate in numerical analysis and transfer of related data
• Accurate in preparation of documents to ensure grammatical and legal correctness

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance