People and Training Coordinator

• Maintain strong union relationships and ensure compliance with EBAs and Awards.
• Conduct investigations, performance counselling, and disciplinary actions in line with IR legislation.
• Support return-to-work programs and fitness-for-duty compliance.
• Act as first point of contact for IR/ER matters during manager absences.
• Monitor training records and support ongoing development initiatives.
• Administer the LMS, track compliance training, and deliver Toolbox Talks.
• Lead seamless onboarding and induction processes aligned with ISS standards.
• Attend HSE meetings and manage people-related risk across the function.
• Promote ISS Learning & Development programs and MyLearning platform.
• Ensure OH&S strategies and HSE training are implemented and monitored.
• Coordinate with recruitment and RTOs to transition new hires from training to operations.
• Coach leaders on ISS performance frameworks and manage appraisal cycles.
• Maintain optimal staffing levels through close collaboration with rostering teams.

This role is a dynamic blend of HR operations, employee relations, performance management, and learning & development, tailored to support a high-volume, fast-paced aviation environment. It requires a proactive, people-focused professional who thrives on collaboration, compliance, and continuous improvement.

This role is ideal for someone with prior generalist P&C experience or a recent HR graduate ready to launch their career.

• Proven HR experience in large, complex environments
• Experience in Aviation security - passenger screening and/or freight
• Hands on experience of a working in a dynamic environment
• Tertiary qualifications in Training and Assessment/HR
• Tech-savvy with proficiency in MS Office and HRIS
• Exceptional organisation, discretion, and problem-solving capabilities
• High-level communication, coaching, and stakeholder engagement skills

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

• The opportunity to work with and learn from a great P&C Team
• A collaborative and welcoming company culture – we work hard and have fun !
• Staff discounts across a wide range of companies (including insurance)