Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Requirements
computer proficiency
leadership
teamwork
communication
flexibility
diversity
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Flexibility to work evenings, weekends, and occasional special events.
Strong communication and interpersonal skills, with the ability to work with diverse groups of people. Demonstrated ability to lead, motivate, and mentor others.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Strong organizational and time management skills.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Knowledge of or willingness to learn about campus resources and services.
Understanding of and commitment to diversity, inclusion, and respect.
Continually required to talk or hear
Occasionally exposure to outside weather conditions
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Frequently required to walk
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Ability to work effectively in a team environment.
Basic computer proficiency and ability to learn software applications.
Continually required to utilize hand and finger dexterity
The employee must occasionally lift and/or move up to _25__ pounds
Ability to be on-call for emergencies.
Current account is in good standing (if current resident).
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
220+ Properties
Global Presence
Operates across 14 countries, showcasing extensive reach and operational efficiency.
Fueled by student insight, it pioneers the “Live Your Best Life” program, touching hundreds of thousands through wellbeing, professional growth, and sustainability.
Specialising in purpose‑built student accommodation, Yugo blends stylish residential spaces with communal and study areas in top university cities.
Backed by The Dot Group and GSA’s legacy, its robust financial model attracts institutional investment into a resilient real‑estate sector.
A standout partnership as exclusive student‑housing operator for a Formula One™ team highlights its zest for innovation and visibility.
Culture + Values
Bold
True
Real
Open
Environment + Sustainability
5–15% savings
Carbon Emissions
Targets a reduction in carbon emissions per person through literacy programs.
420,000 students
Engaged Globally
Reached students through sustainability education programs.
9 Countries
Global Research
Research involves collaboration with students from multiple countries and 10,000+ participants.
Bronze-level Carbon Literate Organization with goal to reach Silver certification
YugoEco pillar drives low-energy usage, energy-efficient lighting, bike storage, recycling and reusable coffee cups
Target to eliminate single-use plastic via student-led Yugo Movement
Inclusion & Diversity
Over 50%
Female Leadership Representation
Significant proportion of leadership roles are held by female employees, demonstrating strong gender diversity at executive levels.
Over 100
Global Sites overseen
The Global People & Culture Director ensures consistent standards and parity across an extensive network of international sites.
Initiatives include collaborative diversity events, podcasts, resource groups and global student networking
Empowerment of young women through visible campaigns (e.g. International Women’s Day displays)
Staff recruitment strategy includes diverse nationalities and languages to reflect student population