General Manager
Lucy Electric
Lead UK business strategy, P&L, sales & manufacturing for Lucy Electric.
10 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Thame, England, United Kingdom
Onsite
Company Size
1,000 Employees
Service Specialisms
Engineering
Maintenance and Support Services
Asset Upgrades
Turnkey Project Management
Installation and Commissioning
Training
Network Management
Automation
Sector Specialisms
Utility
Industrial
Commercial
Residential
Energy
Role
What you would be doing
budget planning
kpi reporting
process optimisation
talent management
technical support
risk management
- Guarantee the delivery of the business strategy, by ensuring all UK reports have clear objectives and regular performance management meetings with their managers, driving a culture of performance excellence through a strong and mutually supportive management team.
- Cooperates and works across the organisation to deliver business results
- Accountable for the production of the budgets and UK business plans (MTP) to meet the budget and
- Manage the UK resources by identifying key roles and talent gaps, developing internal talent and sourcing high calibre talent to build strength within the UK business. Foster an environment that supports learning, individual development and openness to change.
- Optimise standardisation and measurement of the UK back-office processes; define operational KPIs to measure and manage all aspects of the UK operational delivery.
- Provide leadership, direction and support to the Company’s sales team in close collaboration with the Global Sales Director.
- Coordinate work through effective collaboration with all parts of the Lucy Electric organisation and Lucy Group.
- Report KPI results to the COO on a monthly basis for inclusion in the strategic balanced scorecard.
- Manage Company risks effectively in full compliance with Company reporting requirements and policies
- Accountable for delivering process and performance excellence and the effective use of team resources and continuous improvement efforts.
- Manage the Company’s manufacturing and production operation in line with the Manufacturing Director’s production strategy and best practice directives in order to meet customer requested delivery timings.
- Accountable for delivering the Company business strategy, key goals and initiatives that will enable the Company’s operations to gain competitive advantage and deliver business results.
- Accountable for demonstrating company behaviours and values; leading by example to ensure your team does the same, creating and developing a culture that is supportive, encouraging, and friendly whilst building strong customer relationships and driving exceptional performance and business results.
- Accountable for delivering implementation and effective monitoring and review of the Group’s Leading Responsibly Compliance Framework
- Design and provision of pre and post sales technical support to UK customers and salespeople that ensures the specification of safe, effective products and solutions at all times.
- Accountable for the provision of L1 customer technical helpline to UK customers and also accountable for the provision of L2 technical support to the regions.
- Provision of customer service and issue management including back-office transaction processing.
- The provision of pre and post sales technical support to customers in the UK and export market.
- Achieving the Company’s finance and operational, sales revenue, and profit targets, whilst controlling costs, managing risk and delivering the budgeted profit margins. Creating the yearly budget and longer-term strategic plans in alignment with the overall Lucy Electric strategy
- Establishing an effective and responsive tender response capability that focuses on meeting the needs of customers in all the Company’s regions.
- Builds authentic, effective working relationships
- Accountable for improving the overall financial and key performance indicators of the business.
- Effective oversight of risk in line with Group financial and control policies.
What you bring
mba
financial acumen
analytical skills
leadership
commercial acumen
matrix experience
- Strong sales and manufacturing background – high level of commercial acumen with broad experience of developing and implementing short to long-range objectives and strategies to achieve business goals.
- Strong qualitative and quantitative analytical skills
- Deep understanding of, and an ability to manage, the factors that influence business results
- Strong leader able to influence others at all levels of the organisation
- Proven track record as a highly effective people manager, leading multi-discipline teams that drive
- Must be willing to travel to other Lucy overseas sites - likely to be quarterly, for periods up to two weeks.
- Strong interpersonal, communications and presentation skills
- Highly commercial, customer service-driven experience at a Senior Management level.
- Degree educated, preferably an MBA, in a relevant discipline such as business administration, or
- A driven, high-energy approach, with the ability to encourage the same spirit and approach in others
- Significant experience of working in a complex, matrix organisation with multiple Stakeholders. International experience would be an advantage.
- Has a positive can-do attitude
- Strong financial acumen including planning and cost control capabilities and proven experience of
- Effectively recognise and manage conflict with the ability to perform calmly in high pressure situations
- Ability to delegate authority, allowing people to do their jobs within agreed parameters.
- Proven capability of operating successfully at a senior management level in a profitable business.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Since 1900
Year Established
The company has been operational for over a century, dating back to its founding in 1900.
- Specializes in providing high-quality electrical distribution solutions.
- Designs and manufactures equipment for medium voltage power distribution networks globally.
- Recognized for expertise in automation, protection, and control technologies.
- Serves energy, utilities, and industrial sectors with a diverse range of products.
- Delivers reliable and innovative solutions designed to withstand the toughest environments.
- Projects include advanced switchgear systems, network automation solutions, and tailored electrical products for large infrastructure projects.
- Focuses on modernizing electricity grids and enhancing system reliability through smart grid solutions.
- Operates globally, with key markets in the UK, Middle East, and Asia.
- Caring: We treat all with fairness and respect. We value diversity. We recognise and develop our people.
- Trusted: We build and maintain trusted relationships with all people and partners.
- Working Together: Team working and communication are at the forefront of everything we do. We share knowledge across our organisation for the benefit of all.
- Excellence: Through ingenuity and a dedication to quality, we create smart, sustainable solutions.
- Daring to differentiate: We are market leaders. We make bold decisions. We stand out.
0%
Zero Waste to Landfill
The company has implemented a policy ensuring that none of its UK operational waste ends up in landfills.
≥33 t CO₂
CO₂ Reduction per Unit
The EcoTec RMU uses synthetic air, achieving a significant reduction in carbon dioxide emissions compared to traditional methods.
- Clear and actionable plan to achieve Net Zero (aligned with BEAMA Climate Commitment aiming Net Zero by 2050).
- All assembly facilities ISO 14001 certified; corporate operations engage in continual environmental performance improvements.
- Installed solar panels, LED lighting and EV charging points at Oxfordshire HQ.
- Support signatory to BEAMA’s Climate Commitment to decarbonise supply chain and deliver cradle‑to‑cradle products by 2050.
- Won Environmental Sustainability Award (Thailand, June 2025) for transparent carbon measurement, emissions-reducing initiatives and investment in responsible technologies.
- No publicly available strategic DEI goals or gender‑diversity statistics identified.
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