Provides energy solutions including natural gas, electricity, and renewable energy services.
Support business development managers, handle quotes, contracts, and customer relations.
8 days ago ago
$68,000 - $113,250
Expert & Leadership (13+ years)
Full Time
Baltimore, MD
Office Full-Time
Company Size
250 Employees
Service Specialisms
Commercial Electricity Supply
Commercial Natural Gas Supply
Commercial Renewable Energy Solutions
Wind Power
Solar Power
Carbon Offsets
Distributed Generation
Energy Efficiency
Sector Specialisms
Natural Gas
Electricity
Green Power
Carbon Reduction
Energy Services
Renewable Energy
Wind Power
Solar Power
Role
Description
bi systems
system testing
cost quoting
contract management
customer records
trade show
Serves as a key participant in the assessment and development of any and all B2B business intelligence systems, including but not limited to the Indicative Pricing Tool, document management system(s), Energy Management Platform, DocuSign and CRM system(s).. Individually or as part of a team, tests new IT systems and/or enhancements and provides feedback.
Coordinates with Sales and Sales Management to make regular visits to assigned customers and/or channel partners.
Provides in-office support for Sales and Sales Support teams. Serves as point of contact for assigned Customers and Channel Partners in support of assigned Business Development Managers/Account Managers and back-up to other members of the team. Sets-up and generates cost quotes and provides cost refreshes in response to market changes. Initiates contract proposal generation on behalf of assigned Business Development Managers/Account Managers.
Regularly interfaces with other functional teams to develop new programs and/or procedures to enhance the sales process and/or business relationship with large commercial customers and/or channel partners.
Follows-up with Customers and Channel Partners on behalf of Business Development Managers/Account Managers regarding status of pending contracts and generates new proposals as needed. Coordinates renewal contracts, researches resolution items, and handles billing issues.
Participates in assigned trade shows/events in support of company sales activities. Duties may include trade show booth set-up, joining the team in manning the booth, ordering giveaways and marketing materials, assisting with lead gathering.
Maintains current contact records for assigned WGL Energy customers and supports the timely delivery of messages to these customers, including memos, newsletters, marketing information, interruption notices, etc. utilizing email, phone and mailings.
Requests and retrieves customer usage in support of opportunities generated by assigned Business Development Managers/Account Managers to create contract proposals and cost savings analyses.
Creates and maintains a personal Career Development Plan and participates in training and development activities, as appropriate.
Creates initial customer records and profiles and updates information as needed. Maintains tracking history on all account transfers, terminations, and assignments.
Requirements
oracle
salesforce
docusign
microsoft office
high school
customer service
Proficiency in web-based applications, e.g., Oracle, Act, Sales Force, and DocuSign preferred
Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors, and peers
Demonstrated ability to present ideas logically and concisely to diverse internal and external audiences at all organizational levels, both verbally and in writing
Proven ability to use computer software and applications, including Microsoft Office suite, to share, retrieve, research, analyze and present business information
2+ Years experience in sales support, customer service, and/or administrative work required
Demonstrated track record of achieving desired results
High School Diploma/GED required
Demonstrated strong organizational, analytical, and problem solving skills
Customer service and problem resolution experience/skills
Demonstrated ability to perform with a high degree of flexibility and resourcefulness
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Provides natural gas, electricity, and renewable energy services across various sectors.
Specializes in renewable energy, energy efficiency, and sustainable energy solutions.
Serves both residential and commercial customers with tailored energy options.
Part of a larger network that contributes to the future of clean energy and sustainability.
Consistently innovates to provide affordable and reliable energy solutions.
Helps businesses manage their energy use and reduce costs through advanced technologies.
Culture + Values
Customer commitment
Excellence in execution
Integrity in all actions
Accountability for results
Collaboration across teams
Environment + Sustainability
Net Zero by 2050
Emission Target
A commitment to achieving net zero emissions by the year 2050, addressing climate change and promoting sustainable practices.
Offer renewable energy solutions and energy efficiency programs
Invest in clean energy projects to reduce carbon footprint
Work with partners to enhance energy sustainability
Implement energy-saving technologies in operations
Inclusion & Diversity
Foster diverse leadership to promote an inclusive culture.
Focus on increasing the representation of women in leadership roles to prioritize gender equality.
Ensure that compensation is fair and equitable across all genders.
Provide ongoing development opportunities for individuals from underrepresented groups to support their growth and success.