Benefits Program Manager

Description

• Draft and update employee-facing communications, policies, and plan documents
• Perform billing and budgeting activities for the Benefits function
• Resolve interface errors, plan design issues, and employee escalations
• Partner with Sourcing and Legal to negotiate or refresh vendor contracts
• Create and execute change management strategies for new vendors or programs
• Manage select global benefit programs and associated vendors
• Lead implementation of approved benefit changes, including vendor coordination and stakeholder communication
• Develop strategic plan designs, cost analyses, and business cases for new or enhanced programs
• Manage global benefit projects as assigned by the Director of Global Benefits
• Assist with external audits and actuarial valuations in collaboration with auditors, actuaries, and Finance
• Serve as a subject matter expert on global benefit policies and programs
• Ensure legal compliance of benefit plans and maintain accurate documentation
• Support HR business partners by providing technical expertise and resolving escalated issues

Requirements

• Proficiency in MS Office Suite and HRIS/vendor systems
• Strong data analysis and decision-making skills
• Demonstrated competencies in innovation, accountability, performance excellence, change management, customer focus, and collaboration
• Self-starter with sound judgment and a customer-focused mindset
• Strong project management and vendor negotiation skills
• Excellent written communication skills for employee-facing materials
• Willingness to work hands-on and maintain confidentiality of employee information
• Ability to analyze and interpret technical procedures, plan documents, and regulations
• 5+ years of benefits experience required with at least 3 years of project and vendor management related to benefit programs while working for a global company or with global exposure
• High sense of accountability and reliability
• Experience in complex, global organizations with mature HR processes
• Proven ability to manage multiple priorities under tight deadlines
• Bachelor’s degree from an accredited institution (preferably in HR, Benefits, or related field)
• Strong attention to detail and organizational skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance