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IT Business Operations Specialist
Delta Faucet Company
Enhance operational efficiency & digital innovation in manufacturing/distribution via ERP/CRM/WMS.
6d ago
$89,400 - $140,470
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Port Washington, NY
Onsite
Company Size
2,000 Employees
Service Specialisms
Product Design
Engineering
Manufacturing
Innovation
Sector Specialisms
Residential
Commercial
Healthcare
Role
What you would be doing
data analysis
requirements capture
erp support
process support
project management
sox compliance
- Collaborate with the IT Director on initiative prioritization and cross-functional coordination.
- Perform data analysis to support business decisions and ensure data quality and governance.
- Capture, document, and translate business requirements into system or process changes.
- Occasionally work with the broader IT team on targeted projects or business cases.
- Assist with compliance efforts including SOX controls and audit documentation.
- Work hands-on with ERP, CRM, and WMS systems to support business operations and enhancement requests.
- Analyze and troubleshoot operational issues across procurement-to-pay and order-to-cash processes.
- Lead and support small to mid-sized projects, including scoping, communication, and delivery tracking.
What you bring
erp
crm
wms
power bi
itsm
bachelor
- Strong self-motivation and ability to work independently with minimal guidance.
- Minimum of 5 years of industry experience in IT, operations, or business systems roles.
- Excellent verbal and written communication skills.
- Experience in a manufacturing and distribution company is strongly preferred.
- Hands-on experience with ERP, CRM, and WMS platforms (e.g., NetSuite, Salesforce, etc.).
- Prior exposure to SOX compliance and public company environments is highly desirable.
- Familiarity with ITSM systems (e.g., Jira, ServiceNow).
- Bachelor’s degree or higher in Computer Science, Information Systems, or a related field.
- Experience with Power BI or other reporting tools is a plus.
- Solid understanding of procure-to-pay and order-to-cash business processes.
- Proficiency in Office 365 applications and project management tools.
- Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
- Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
- Flexible work schedule – open to occasional extended hours or weekend support during IT projects.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1954
Historical Milestone
The company was established in 1954, marking the beginning of its journey as a leader in innovative water products.
- The company is renowned for its high-quality faucets, showerheads, and kitchen products.
- Products are designed with both functionality and design excellence in mind.
- Introduced groundbreaking technologies like Touch2O and H2Okinetic.
- Committed to providing sustainable water solutions and improving daily living experiences.
- Extensive product range serves both residential and commercial markets.
- Reputation for durability, style, and performance in water management products.
- We appreciate that our competitive advantage is our people. We encourage self-awareness and foster continuous development. We are committed to our employees, their safety and development. We recognize contributions and we understand and support family responsibilities.
- We do what we say we are going to do and hold ourselves accountable to meet our commitments. We are fact based and we tell the truth. We are socially responsible corporate citizens who respect the environment and our communities. We are ethical in all that we do.
- We are committed to our customers – understanding them and exceeding their expectations. We listen actively and let their needs drive our organizational solutions. We respond quickly and professionally.
- We value innovations and continuous improvement – in our products and in our processes – that matter to our employees, customers and communities. We have a willingness to challenge the status quo, take intelligent risks and eliminate waste… always learning from our mistakes. We drive for continuous improvement each and every day.
- We value teamwork and trust. We foster openness and candor, supporting courageous conversations. We assume positive intentions of others and believe there is a shared desire for the best Company outcome. Our teams have a passion for winning together, collaborating and developing solutions cross-functionally. We participate actively, behave unselfishly and are loyal to our coworkers.
100% faucet efficiency
WaterSense program compliance
All bathroom collections in 2012 met EPA efficiency and performance criteria.
40% water savings
H2Okinetic® technology
Achieved up to 40% water reduction while maintaining shower performance.
3.4 trillion gallons saved
Water conservation impact
Cumulative water savings through WaterSense-labeled products since 2006.
7 million gallons annually saved
Fix a Leak Week campaign
Installed WaterSense showerheads in nearly 2,000 housing units by 2012.
- Member of EPA WaterSense program since its inception.
- Introduced H2Okinetic® technology for enhanced shower performance.
- Awarded EPA WaterSense Sustained Excellence recognition in 2018 and 2019.
- Reduced energy needed to heat, pump, or treat water by 462.5 billion kWh.
4.0/5 Culture
Employee Satisfaction
Culture & values rated 4.0/5 on Glassdoor. Diversity & inclusion rated 3.9/5. 72% of employees recommend the company based on 48 reviews.
- View diversity as a mosaic of perspectives from varied backgrounds and experiences; inclusion means encouraging people to come to work as who they are.
- “Diversity and Inclusion is not a goal or a program; it is vital to our collective success and key to our future growth.”
- Women employees rate company 3.8/5 and men rate 4.0/5 in overall company ratings.
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