Insurance Outreach Specialist at Tetra Tech in Maitland, FL | Kablio

Role

Description

document review

data management

process optimization

benefit duplication

stakeholder relations

compliance

Travel may be required at times.
Work directly with disaster survivors and insurance providers on eliminating any potential duplications of benefits between Insurance Claims and Federal Disaster Assistance.
Communicate to property owners and insurers the amount of duplication of benefits and associated backup documentation.
Maintains knowledge of grant programs in order to interact with applicants, federal agency representatives, peers and project manager.
Establish and maintain relationships with disaster survivors, insurance agency representatives, peers, and project manager.
Work in a safe manner at all times and report all health and safety incidents and concerns.
Conduct activities in line with internal procedures, legislation, and industry standards.
Optimize procedures and maintain communication and focus.
Review insurance documentation and make determination on amount of duplication of benefits, if any.
Track, log, and file all communications, files, invoices, and e-mails in the project’s data management system.

Requirements

excel

sharepoint

data analysis

bachelor's

fema

analytical

Data Analysis, data entry, data reconciliation and digital file organization.
Strong interpersonal communications skills.
Excellent written and verbal communication skills.
Must possess professional proficiency in Microsoft Office (specifically strong Excel skills) and the ability to learn project-specific computer systems as needed (specifically SharePoint, Access, and proprietary computer systems).
Understanding of and ability to determine insurance coverage of residential, commercial, and auto policies.
Bachelor's degree and 2+ of related work experience with working knowledge of federal grant programs, specifically FEMA or FHWA programs, including related statutes, regulations, policies and processes. Four years additional industry experience may be substituted in lieu of degree.
Prior experience FEMA insurance preferred.
Time Management Skills
Strong organization skills required.
Solid analytical skills.
Experience with outreach programs to disaster survivors, external clients, and industry representatives is required.

Benefits

Comprehensive and market-competitive benefits.
Collaborative team atmosphere that values the contributions of all employees.
Learning and development opportunities for ongoing professional growth.
Flexibility and company-wide commitment to work/life balance.
Merit-based financial rewards.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$5B

Annual Revenue

The company generates approximately $5 billion in revenue each year.

1966

Year Founded

Established in 1966 in Pasadena, the company has grown globally over the decades.

110,000

Annual Projects

It executes approximately 110,000 projects annually across various sectors.

Top ENR

Industry Rankings

The company is highly ranked in ENR for water treatment, wind power, and hydroelectric plant engineering.

Leveraging a signature science-driven approach, it tackles complex problems in water, environmental restoration and sustainable infrastructure.
It organizes itself into government and commercial/international groups, enabling tailored expertise across public and private sectors.
Its Digital Systems division develops advanced analytics and visualization tools (like FusionMap®), supporting clients in grid reliability and AI infrastructure.
Unusual among engineering firms, it bridges traditional civil projects with cutting-edge digital and AI-enabled infrastructure solutions.

Culture + Values

Service
Value
Excellence
Opportunity
Improving lives around the world by Leading with Science®
Our workforce is diverse and includes leading experts in our fields
Encouraging our associates to explore new technologies, ideas, and business trends

Environment + Sustainability

$1B Credit Facility

Sustainability-linked financial initiative

A $1 billion credit facility tied to greenhouse gas reduction and improving lives metrics.

78% Emissions Reduction

Greenhouse gas reduction from operations

Achieved a 78% reduction in greenhouse gas emissions from operations, aligning with carbon negative targets.

100% Solar Energy

Net zero energy target achieved

Achieved net zero energy target via a LEED Platinum certified project with 100% solar energy and energy use intensity ≤ 30 kBtu/sf/year.

36% Emissions Reduction

GHG reduction per employee

Reduced greenhouse gas emissions per employee by 36% for Scope 1 and 2 compared to 2021 baseline.

Carbon negative target with UN Global Compact and SBTi alignment.
Independent verification of science-based targets in line with 1.5 °C Paris goal.
Reporting Scope 1, 2, and 3 emissions.
60% of vendor spend to commit to SBTi by 2027.
24% of business holds ISO 14001 certification for environmental management.
Net zero energy target achieved via LEED Platinum California DGS Natural Resources Headquarters project.
Sustainability-linked $1 billion credit facility tied to GHG reduction and improving lives metrics.

Inclusion & Diversity

20,400 people

STEM program engagement

The company's STEM program has engaged over 20,400 individuals, focusing on promoting participation and inclusivity in science, technology, engineering, and mathematics.

TRIR 0.37 and LWDIR 0.12

Safety performance metrics

The company achieved a Total Recordable Incident Rate (TRIR) of 0.37 and a Lost Workday Injury Rate (LWDIR) of 0.12 in 2024, representing a 54% and 60% improvement over industry averages, respectively.

Strive for achievement: committed to high performance and delivering on promises
Be open and transparent: foster a culture where people can share openly and say what they mean
Listen to and respect people: value people, listen deeply, and ensure all voices are heard and respected
Pursue curiosity and have a passion for learning: constantly aim to learn and grow through research, feedback, and reflection
Embrace diversity and collaboration: work as one team that embraces diversity and actively invites different perspectives
Indigenous engagement commitments: respect land tenure and property rights; maximize meaningful employment and business opportunities for Indigenous Peoples; engage Indigenous suppliers; provide training and youth/elder opportunities
Women’s representation: supports the Australian Human Rights Commission’s Wiyi Yani U Thangani Report; targeting structural change for First Nations women and girls

Articles

Role

Description

document review

data management

process optimization

benefit duplication

stakeholder relations

compliance

Travel may be required at times.
Work directly with disaster survivors and insurance providers on eliminating any potential duplications of benefits between Insurance Claims and Federal Disaster Assistance.
Communicate to property owners and insurers the amount of duplication of benefits and associated backup documentation.
Maintains knowledge of grant programs in order to interact with applicants, federal agency representatives, peers and project manager.
Establish and maintain relationships with disaster survivors, insurance agency representatives, peers, and project manager.
Work in a safe manner at all times and report all health and safety incidents and concerns.
Conduct activities in line with internal procedures, legislation, and industry standards.
Optimize procedures and maintain communication and focus.
Review insurance documentation and make determination on amount of duplication of benefits, if any.
Track, log, and file all communications, files, invoices, and e-mails in the project’s data management system.

Requirements

excel

sharepoint

data analysis

bachelor's

fema

analytical

Data Analysis, data entry, data reconciliation and digital file organization.
Strong interpersonal communications skills.
Excellent written and verbal communication skills.
Must possess professional proficiency in Microsoft Office (specifically strong Excel skills) and the ability to learn project-specific computer systems as needed (specifically SharePoint, Access, and proprietary computer systems).
Understanding of and ability to determine insurance coverage of residential, commercial, and auto policies.
Bachelor's degree and 2+ of related work experience with working knowledge of federal grant programs, specifically FEMA or FHWA programs, including related statutes, regulations, policies and processes. Four years additional industry experience may be substituted in lieu of degree.
Prior experience FEMA insurance preferred.
Time Management Skills
Strong organization skills required.
Solid analytical skills.
Experience with outreach programs to disaster survivors, external clients, and industry representatives is required.

Benefits

Comprehensive and market-competitive benefits.
Collaborative team atmosphere that values the contributions of all employees.
Learning and development opportunities for ongoing professional growth.
Flexibility and company-wide commitment to work/life balance.
Merit-based financial rewards.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$5B

Annual Revenue

The company generates approximately $5 billion in revenue each year.

1966

Year Founded

Established in 1966 in Pasadena, the company has grown globally over the decades.

110,000

Annual Projects

It executes approximately 110,000 projects annually across various sectors.

Top ENR

Industry Rankings

The company is highly ranked in ENR for water treatment, wind power, and hydroelectric plant engineering.

Leveraging a signature science-driven approach, it tackles complex problems in water, environmental restoration and sustainable infrastructure.
It organizes itself into government and commercial/international groups, enabling tailored expertise across public and private sectors.
Its Digital Systems division develops advanced analytics and visualization tools (like FusionMap®), supporting clients in grid reliability and AI infrastructure.
Unusual among engineering firms, it bridges traditional civil projects with cutting-edge digital and AI-enabled infrastructure solutions.

Culture + Values

Service
Value
Excellence
Opportunity
Improving lives around the world by Leading with Science®
Our workforce is diverse and includes leading experts in our fields
Encouraging our associates to explore new technologies, ideas, and business trends

Environment + Sustainability

$1B Credit Facility

Sustainability-linked financial initiative

A $1 billion credit facility tied to greenhouse gas reduction and improving lives metrics.

78% Emissions Reduction

Greenhouse gas reduction from operations

Achieved a 78% reduction in greenhouse gas emissions from operations, aligning with carbon negative targets.

100% Solar Energy

Net zero energy target achieved

Achieved net zero energy target via a LEED Platinum certified project with 100% solar energy and energy use intensity ≤ 30 kBtu/sf/year.

36% Emissions Reduction

GHG reduction per employee

Reduced greenhouse gas emissions per employee by 36% for Scope 1 and 2 compared to 2021 baseline.

Carbon negative target with UN Global Compact and SBTi alignment.
Independent verification of science-based targets in line with 1.5 °C Paris goal.
Reporting Scope 1, 2, and 3 emissions.
60% of vendor spend to commit to SBTi by 2027.
24% of business holds ISO 14001 certification for environmental management.
Net zero energy target achieved via LEED Platinum California DGS Natural Resources Headquarters project.
Sustainability-linked $1 billion credit facility tied to GHG reduction and improving lives metrics.

Inclusion & Diversity

20,400 people

STEM program engagement

The company's STEM program has engaged over 20,400 individuals, focusing on promoting participation and inclusivity in science, technology, engineering, and mathematics.

TRIR 0.37 and LWDIR 0.12

Safety performance metrics

The company achieved a Total Recordable Incident Rate (TRIR) of 0.37 and a Lost Workday Injury Rate (LWDIR) of 0.12 in 2024, representing a 54% and 60% improvement over industry averages, respectively.

Strive for achievement: committed to high performance and delivering on promises
Be open and transparent: foster a culture where people can share openly and say what they mean
Listen to and respect people: value people, listen deeply, and ensure all voices are heard and respected
Pursue curiosity and have a passion for learning: constantly aim to learn and grow through research, feedback, and reflection
Embrace diversity and collaboration: work as one team that embraces diversity and actively invites different perspectives
Indigenous engagement commitments: respect land tenure and property rights; maximize meaningful employment and business opportunities for Indigenous Peoples; engage Indigenous suppliers; provide training and youth/elder opportunities
Women’s representation: supports the Australian Human Rights Commission’s Wiyi Yani U Thangani Report; targeting structural change for First Nations women and girls

Articles