Operations and Marketing Support - Contractor

Description

• Oversee documentation including photos, videos, recordings, and post-event summaries.
• Coordinate end-to-end operations for in-person and virtual events, including:
• venue and vendor coordination
• Maintain and update ULI India and Japan Council webpages with event listings, summaries, and key updates.
• Create and maintain customer and member profiles; ensure accuracy and data integrity.
• Support social media posts for event announcements and recaps
• Generate operational and event-related reports, reconciliations, and dashboards.
• Execute post-event workflows:
• Coordinate travel and logistical arrangements for speakers, program contributors, and key stakeholders.
• Respond to member and customer inquiries related to events, systems, payments, and renewals.
• Promote regional and global ULI programs (Awards, Hines Competition, TAPs, APAC Summit, Greenprint, research releases) through operational communications and system updates.
• Manage on-site logistics: check-in systems, badges, signage, seating, A/V, and room flow.
• Copywriting for emails, marketing, and social media.
• Conduct follow-up with expired members using standard renewal messaging; send renewal confirmations.
• Provide technical support for webinars and hybrid events (platform setup, execution, troubleshooting).
• Maintain shared calendars and coordinate alignment across India, Japan, and the APAC regional teams.
• registration setup and attendee tracking
• Track basic analytics from email and social media platforms to improve operational performance.
• Maintain and update databases for members, sponsors, vendors, and event attendees.
• Produce essential event collateral: invitations, banners, slides, graphics, and program materials.
• Develop and manage presentation materials, run sheets, briefing notes, and event checklists.
• Set up all events, programs, and registrations in ULI’s CRM and associated platforms.
• Educating the next generation of diverse real estate leaders
• Provide troubleshooting for registration, login, and CRM-related user issues.
• Coordinate with the APAC marketing team to ensure brand consistency and template adherence.
• Support sponsor servicing by ensuring accurate operational delivery of entitlements (web listings, event visibility, collateral placement).
• Manage invoicing, payment tracking, and follow-ups for paid programs.
• Driving solutions for affordable and adequate housing

Requirements

• Ability to travel occasionally within the Asia Pacific region.
• Strong organizational and project management skills; able to manage multiple timelines across two countries.
• Proactive, reliable, and able to manage tasks with minimal supervision.
• Proficiency with design tools (e.g., Canva, Photoshop, Illustrator) for creating slides and event graphics.
• Bachelor’s degree in Design, Business Administration, Marketing, Communications, Architecture or Urban Planning, or a related field.
• Strong interpersonal skills and comfort working with senior executives and external partners.
• Ability to use CRM systems, event registration tools, and email marketing/disbursement platforms.
• High attention to detail, accuracy in data management, and comfort working with systems.
• Strong written and spoken English; Japanese is a plus.
• Experience with CRM platforms, marketing/email automation systems, or event management tools preferred.
• 2–4 years of experience in operations, events management, program coordination, CRM/data management, or administrative support.
• speaker management and scheduling

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance