Inside Sales Representative

Rexel Usa

Rexel USA distributes electrical products and solutions to industrial, commercial, and residential markets.

Handle inbound sales, process orders, build customer relationships, and prospect new accounts.

3 days ago ago

Junior (1-3 years)

Full Time

Fort Worth, TX

Office Full-Time

Company Size

10,000 Employees

Service Specialisms

Electrical Distribution

Energy Management

Automation

Lighting

Building Controls

Renewable Energy Solutions

Industrial Solutions

Smart Home Solutions

Sector Specialisms

Industrial

Residential

Commercial

Automation

Electrical Supplies

Construction

Project Management

Safety and Security

Role

What you would be doing

order processing

issue resolution

digital sales

market reporting

account prospecting

customer management

Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
Prospect for new accounts within a specified geographical territory
Assist outside sales personnel by processing priority transactions
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
Manage a defined customer base and establish and maintain customer relationships

What you bring

high school

2+ years

microsoft office

erp

crm

negotiation

Up to 10 pounds - Frequently – 21% to 50%
Up to 25 pounds - Frequently – 21% to 50%
Highly self-motivated
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
Handles or works with potentially dangerous equipment - Occasionally – up to 20%
Basic/intermediate product and application knowledge essential
Ability to prioritize and manage multiple tasks and deadlines
Sit: Must be able to remain in a stationary position - Constantly – at least 51%
Up to 50 pounds - Occasionally – up to 20%
High School or GED - Required
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
Ability to handle basic/intermediate issues and problems
Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
Travels to offsite locations - Occasionally – up to 20%
Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
Ability to work overtime as needed
2+ years of customer service, sales, or electrical distribution experience
Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally – up to 20%

Benefits

Professional Training & Development Programs
401K with Employer Match
Career Advancement Opportunities – We like to promote from within
Life Insurance
Health & Wellness Programs
Paid vacation and sick time
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Commuter Transit Benefits
Flexible Spending Accounts
Employee Discount Programs
Medical, Dental, and Vision Insurance
Short-Term and Long-Term Disability Insurance
Paid company holidays plus flexible personal days per year
Tuition Reimbursement

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

A leading distributor of electrical products and services across North America.
Operates through a wide network of branches, supporting industries such as energy, industrial, and residential sectors.
Plays a crucial role in powering smart solutions for buildings and infrastructure, enhancing both energy efficiency and sustainability.
Offers tailored solutions for key markets such as industrial automation, energy management, and the residential space.
Has a strong foundation of innovation and has developed partnerships with global suppliers to enhance its product offering.
Is involved in key projects across energy, infrastructure, and commercial spaces, helping to drive modern electrical solutions in various sectors.
Is constantly evolving, with a focus on advancing technology and digital solutions for customers, ensuring operational efficiency and smarter energy use.

Culture + Values