IT Technician

Company logo
Creative Modular Construction
Specializes in innovative, custom modular construction for efficient, high‑quality commercial buildings.
Deliver helpdesk support, hardware/network setup, and user training in a Windows environment.
15 days ago ago
Junior (1-3 years)
Full Time
Springfield, MO
Onsite
Company Size
61 Employees
Service Specialisms
Modular Construction
Construction Services
Project Management
Consulting
Engineering
Design
Architecture
Technical Services
Sector Specialisms
Residential
Commercial
Industrial
Healthcare
Educational
Retail
Public Buildings
Infrastructure
Role
What you would be doing
help desk
cybersecurity
network cabling
it hardware
user management
ticket monitoring
  • Primarily on-site work in office and manufacturing environments.
  • Support and enforce cybersecurity protocols including regular password updates, patching, and antivirus management.
  • Provide first-line technical support for employees in office, field, and shop environments via phone, email, remote access, and on-site visits.
  • Assist with user account creation, access control, and permissions in Active Directory and project management systems.
  • Troubleshoot and resolve hardware and software issues on desktops, laptops, tablets, printers, mobile devices, and ruggedized field equipment.
  • Run, terminate, label, and test network cabling for workstations, Wi-Fi, and VoIP phones as needed.
  • Set up and configure IT hardware including routers, switches, access points, and job site cameras or IoT devices.
  • Coordinate with vendors and contractors for telecommunications and hardware installations.
  • Monitor IT support tickets and ensure timely resolution or escalation.
  • Occasional off-hours support or maintenance windows may be required.
  • Support Windows 10/11 desktops, Microsoft Office 365 applications, and Microsoft Teams.
  • Assist in system updates, patching, and regular maintenance tasks.
  • Train field staff, plant workers, and office employees on IT tools, software, and best practices.
  • Create and maintain documentation for technical procedures, troubleshooting steps, and user guides.
  • Set up new user workstations, including user accounts, permissions, and email profiles.
  • Maintain inventory of IT assets and supplies.
What you bring
active directory
vpns
windows 10
microsoft 365
comptia a+
it support
  • Comfortable working in physically active environments (e.g., pulling cables through ceiling tiles or conduits).
  • Regular walking, bending, and crawling to access cables or workstations.
  • Working knowledge of Active Directory, VPNs, networking (TCP/IP, DHCP, DNS), and remote desktop support.
  • Excellent communication and problem-solving skills.
  • Strong organizational and time-management skills in fast-paced, decentralized environments.
  • CompTIA A+, Network+, or Microsoft certifications (MCP/MCSA).
  • High school diploma or equivalent (required); associate’s degree or relevant technical certification (preferred).
  • 1+ years of hands-on IT support or helpdesk experience preferred.
  • OSHA 10 or 30 for understanding safety procedures in construction environments (a plus).
  • Basic understanding of IP networking and LAN troubleshooting.
  • Working knowledge of Windows OS (10/11), Microsoft 365, and general networking concepts.
  • Ability to work independently across multiple job sites and manage IT needs with minimal supervision.
  • May require lifting up to 50 lbs occasionally.
  • Ability to diagnose and troubleshoot PC hardware and peripheral issues.
  • Experience with network cable installation and basic testing tools (e.g., cable testers, crimpers).
  • Willingness to learn new technologies and processes.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2021
Year Established
The company officially began operations in 2021, building on a legacy of architectural design and innovation in modular construction.
1 Café/Week
Weekly Café Production
Through a landmark collaboration with 7Brew Coffee, they consistently deliver one custom café nationwide each week.
  • Born in Springfield, MO, the company evolved from ADC’s high-end design roots into a full-scale modular builder.
  • They craft custom panels, shading systems, and attachments with precision through in-house fabrication.
  • Their projects include unique commercial spaces like wildlife centers, university welcome hubs, and schools.
  • Modular methods reduce build time, lower costs, and ensure consistent quality in every structure.
  • They stand out by combining design creativity with assembly-line efficiency in commercial construction.
Culture + Values
  • Safety
  • Excellence
  • Integrity
  • Collaboration
  • Respect
  • Accountability
  • We are fully committed to safety
  • We strive for excellence
  • We will always act with integrity
  • We believe in the power of collaboration
  • We always treat others with respect
  • We hold ourselves to be accountable
Environment + Sustainability
Since 1915
Environmental Commitment
The company has been dedicated to reducing its environmental impact through product stewardship and sustainability since its founding.
2023
Climate Council Membership
The company became a founding member of the Global Steel Climate Council, supporting Paris Agreement goals.
2020
Sustainability Council
The Sustainability Leadership Council was formed to monitor risks, opportunities, and ESG performance.
  • Committed to reducing environmental impact through product stewardship and sustainability
  • Nearly 200 facilities in over 20 countries engaged in recycling, manufacturing, fabrication, and distribution
  • Our mills use the cleanest steel-making methods
  • Tensar Geogrid product line reduces energy, time, and materials in infrastructure construction
  • Executive Leadership Team, Risk Committee, VP Sustainability & Government Affairs, Sustainability Manager, and Sustainability Leadership Council oversee targets and KPIs
Inclusion & Diversity
35% Female Board
Women’s Forum Recognition
Achieved 35% female representation on the board of directors, earning the title of Corporate Champion from the Women’s Forum of New York.
7th in Category
Top Employers Ranking
Ranked 7th in category and 157th overall among the top 300 best employers in Poland by CMC (2022).
2025 Recognition
Workplace Excellence
Named one of America’s Greatest Workplaces for Women by Newsweek in 2025.
2024 Diversity Honor
Workplace Diversity Excellence
Recognized as one of America’s Greatest Workplaces for Diversity by Newsweek in 2024.
  • Foster an inclusive culture that challenges conventional thinking, promotes teamwork, requires accountability and rewards success
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