COM Manager
Hunt Military Communities
Manage change of occupancy maintenance, scheduling, vendor contracts, and performance metrics.
14 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Jacksonville, AR
Onsite
Company Size
1,700 Employees
Service Specialisms
Property Management
Real Estate Development
Military Housing
Community Engagement
Facility Maintenance
Sector Specialisms
Residential
Community Programs
Property Management
Home Improvements
Military Housing
Housing Development
Support Services
Role
What you would be doing
purchase orders
inspections
yardi scheduling
vendor compliance
process improvement
department leadership
- Develops scopes of work.
- Creates or approves purchase orders in accordance with HMC policy.
- Conducts various inspections to ensure HMC standards of COM quality and timeliness are met.
- Reviews all reports to ensure that data entry information is accurate and consistent with HMC policy and alerts management of any inconsistencies.
- Identifies any inefficiencies in the COM process that delays timely resident move in’s or the quality of work performed by contractors or HMC employees.
- Ensures that all vendors meet HMC insurance requirements before any work is performed unless approved in accordance with HMC policy.
- Ensures the timely payment of HMC contractors once their work is completed and satisfies HMC expectations.
- Ensures the availability of parts and materials to meet timelines.
- Reviews and updates any completed or planned work daily in Yardi and communicates adjusted timelines to both internal and external leaders as required.
- Creates or approves Purchase Orders in accordance with HMC policy.
- Leads and manages the HMC COM department and its functions for Change of Occupancy Maintenance to include negotiation of trade contracts service agreements and their quality.
- Utilizes the system of record (Yardi) software to accurately schedule and track all status, time, labor and materials associated with the COM process.
- Schedules internal and contracted work associated with the performance of the COM.
What you bring
yardi
hvac
supervisory
5+ years
ms excel
high school
- Demonstrated ability to work in a team environment with the ability to establish strong working relationships with contractors, superiors and peers.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Strong and effective oral and written communication skills
- Knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance and 5 or more years’ experience in building maintenance.
- Ability to develop comprehensive schedules that meet HMC goals and timelines and ensure that those performing these tasks adhere to their timelines.
- Understands and achieves performance and financial goals to include meeting Performance Incentive Fee Metrics associated with the Change of Occupancy Maintenance process and Customer Service.
- Proficient in standard office software such as MS Word, MS Excel, PowerPoint, Email programs, and internet browsers.
- Highly proficient, demonstrated use of property management software (Yardi).
- DL NUMBER - Driver's License, Valid and in State Required
- 1-3 years staff supervisory experience Required
- This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
- Must be detail oriented and able to work within specified deadlines.
- Advanced degree of leadership, integrity and management skills.
- Requires a detail oriented, independent thinker who can be a part of a team and demonstrates strong attention to detail, and basic knowledge of property management activities.
- Ability to understand and follow HMC policies involving the COM, Work Order and Purchase Order processes.
- Expert in identifying performance or scheduling issues through critical thinking and the ability to resolve them.
- Proven ability to meet deadlines, goals and problem solve.
- Reliable and dependable attendance and punctuality are essential for this position.
- High School Diploma or GED (or equivalent) Required and
- in the absence of a degree, directly related job experience in managing process projects where independent judgment Required
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass drug test, background screen, and motor vehicle record check.
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Company
Overview
60,000 Homes
Nationwide Residences
The company operates a portfolio spanning nearly 60,000 family homes across military bases.
7,900 Units
Added Through Acquisition
In 2024, the company expanded its footprint by acquiring Atlantic Marine Corps Communities, adding 7,900 units and serving 24,000 residents.
$2.2M Saved
Annual Savings via Tech
Utilizing AI-driven systems and data analytics, the company saved $2.2 million in 2025 through efficient utility management.
2024 Expansion
Key Base Acquisition
The acquisition in 2024 expanded the company's presence across eight major military installations.
- Born out of a 1969 military housing contract, the company has grown into America’s largest owner‑operator of on‑base family homes.
- Its portfolio spans nearly 60,000 residences across over 55 Army, Navy, Air Force, Marine Corps and Space Force installations nationwide.
- Beyond walls, it fosters connection—hosting events, programs like ‘Little Heroes’, and family‑focused initiatives with local impact.
- Unusual for property firms, it built its own Universal Lease model and was featured on PBS and Lifetime’s Military Makeover series.
- Operating under parent Hunt Companies, this privately held business reinvests savings into upgrades—HVAC, EV chargers, and resiliency projects.
- Commitment to Excellence
- Customer Focus
- Integrity
- Teamwork
- Accountability
- Community Engagement
Net Zero by 2040
Carbon Neutrality Goal
Aim to achieve a net-zero carbon footprint through strategic sustainability initiatives.
- Implementing energy-efficient buildings, renewable energy initiatives, and green construction practices to reduce environmental impact.
- Prioritizing water conservation and waste reduction across communities.
- Incorporating sustainability into all planning, development, and operations.
- Committed to fostering a diverse and inclusive workplace.
- Implemented employee resource groups to promote inclusion.
- Focus on attracting, hiring, and retaining individuals from diverse backgrounds.
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