Leasing & Experience Consultant

Description

• Facilitate move-in orientations and provide exceptional hospitality.
• Serve as a liaison between residents, service team members, and management.
• Warmly greet prospects, determine their needs, and professionally present the community and amenities.
• Complete lease and renewal paperwork efficiently.
• Research competitive properties and suggest innovative marketing ideas.
• Participate in training and ensure compliance with company standards.
• Handle incoming inquiries via phone, email, and text, providing efficient customer service.
• Organize and participate in resident functions and address resident concerns.
• Adhere to fair housing laws and company policies.
• Conduct community tours and assist with lease applications and verifications.
• Update and maintain activity reports and resident records.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Build and maintain relationships with residents through various activities and communications.
• Promote community amenities and services, and manage resident inquiries.

Requirements

• Strong customer service experience
• Valid driver’s license for operating community vehicles and/or golf carts
• Experience in property management or sales preferred
• A diligent, determined, and punctual associate looking to grow their career in property management.
• A true driver of sales possessing a competitive streak and an ability to close the deal.

Benefits

• Generous Benefits: Comprehensive medical, dental, vision, and RX plans.
• Education: Tuition reimbursement for continuous learning.
• Career Growth: Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
• Employee Housing Discount: Housing discount offered at Prime Residential properties.
• Retirement: 401k match up to 4%.
• PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.

Training + Development

Interview process

Visa Sponsorship

Security clearance