Systems and Technology Coordinator

Description

• Coordinate with third-party vendors and support partners to ensure strong, productive relationships.
• Assist with maintaining system integrations, core platform setup/maintenance, testing, and documentation.
• Support onboarding/offboarding processes with account setup, system access, and cross-department coordination.
• Support marketing with website updates and ongoing content maintenance.
• Provide day-to-day support for company software—especially RealPage and related property management tools.
• Help lead rollout efforts for new tools and enhancements—including configuration, training, communication, and post-launch support.
• Maintain and update our company intranet, including content standards and file organization.
• Track recurring issues to recommend long-term fixes, training opportunities, or process improvements.
• Triage and manage incoming software support tickets across operations, leasing, marketing, accounting, and on-site teams.
• Partner with departments to evaluate new technologies, develop business cases, and participate in product demos, vendor reviews, and pilot programs.
• Assist with data audits, data cleanup projects, and validation work.
• Serve as a shared resource by prioritizing incoming requests and communicating clear timelines.
• Stay current on industry trends, tools, and best practices to keep JVM technology relevant and effective.

Requirements

• 3–5 years of experience in property management; at least 1 year of software support experience preferred.
• Strong communication skills—both written and verbal—with the ability to explain technical concepts to non-technical users.
• Excellent analytical, problem-solving, and organizational abilities.
• Hands-on experience with RealPage strongly preferred.
• Ability to manage multiple priorities, work cross-functionally, and maintain a customer-service-oriented mindset.

Benefits

• Competitive Salaries That Are Market-priced Annually
• 401(k) plan with matching funds
• Comprehensive Health, Vision, and Dental Insurance
• Housing Discount & Housing Rental Discounts
• Reimbursement for Fitness Centers
• Community Volunteer Days
• Pet Insurance
• Employee Assistance Program
• Telehealth and Flexible Spending Accounts
• Tuition Assistance
• Short and Long Term Disability Coverage
• Maternity Leave
• Hospital Confinement and Critical Illness Protection
• Life and AD&D Insurance
• Gym Reimbursement
• Identity Theft Protection
• Generous Time Off and Company Paid Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance