Service Manager

Description

• Leverage current skills while developing new ones
• Manage repair and maintenance of company and customer equipment, including yard organization
• Prepare work schedules and handle service calls to meet customer needs
• Order parts to maintain adequate supplies
• Train and assist staff mechanics
• Coordinate with equipment vendors to learn maintenance requirements for new inventory
• Evaluate equipment after repairs, maintenance, or safety checks
• Document equipment status before and after rental
• Address customer complaints regarding equipment condition or operation
• Promote safety awareness
• Perform quality control checks
• Maintain organized equipment service records
• Create, update, close, and bill work orders
• File warranty claims promptly
• Commission new equipment
• Manage parts ordering, returns, and inventory
• Dispose of solid and hazardous waste (batteries, oil, filters, antifreeze, sludge)
• Generate equipment and service reports (service due, fleet status, work orders, warranty claims, inventory, financial trends, performance metrics)

Requirements

The ideal candidate holds a valid driver’s license and has extensive experience repairing self‑propelled platforms and lifts. They should understand work planning, scheduling, safety requirements, and have strong computer, reporting, and inventory management skills. The position requires physical activity such as bending, lifting 50 lb or more, and working both indoors and outdoors.

• Hold a valid driver’s license
• Extensive experience repairing self‑propelled platforms and lifts
• Knowledge of work planning, scheduling, and supervisory activities
• Strong understanding of equipment capabilities and safety requirements
• Clear perspective on industry maintenance and repair issues
• Experience in planning and management
• Proficient computer skills
• Experience with reporting
• Experience with inventory management

Benefits

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. We offer a vast fleet of pumps, scaffolding, and construction tools, backed by friendly, knowledgeable staff. Our employees are our greatest asset, and we invest in them with competitive benefits and extensive on‑the‑job training.

The position offers a base pay range of $64,790 to $76,938, with additional compensation based on location, education, and experience. Full‑time employees receive a comprehensive benefits package that includes health, dental, and vision plans, 401(k) matching, paid parental leave, tuition reimbursement, volunteer time off, and generous paid time off. Sunbelt Rentals is an equal‑opportunity employer and encourages veterans to apply.

• Base pay range $64,790‑$76,938, variable by location and experience
• Health, dental, and vision insurance
• 401(k) matching
• Paid parental leave
• Tuition reimbursement
• Volunteer time off and support for service members
• Generous paid time off: 12‑25 vacation days, 5 sick days, 6 holidays, half‑day and floating holidays, inclusion and volunteer days

Training + Development

Interview process

Visa Sponsorship

Security clearance