Description

The Community Manager is responsible for the day‑to‑day operations of an assigned property, leading the on‑site team and managing resources to meet budgeted financial and operational goals. The role ensures compliance with company policies, Fair Housing, ADA, Fair Credit Reporting, and other applicable laws governing multifamily housing. Success is measured by the property’s financial performance, resident satisfaction, and adherence to standards.

Key duties include developing and managing the property budget, analyzing financial statements, and forecasting performance. The manager sets rent rates, oversees timely rent collection, prepares monthly financial reports, and approves vendor invoices while verifying insurance and coding charges correctly. Lease administration responsibilities encompass approving applications, renewals, inspections, evictions, and collecting allowable fees. The manager also monitors market trends, implements leasing strategies, resolves resident concerns, and conducts regular property inspections to maintain safety, cleanliness, and overall appeal.

In addition to operational tasks, the Community Manager recruits, hires, orients, and trains property staff, overseeing performance in line with company values and policies. The role maintains strong client/owner relationships by providing property tours, performance updates, and responsive communication to owner requests.

• Develop and manage property budgets, analyze financial statements, and forecast performance.
• Set rent rates, ensure timely rent collection, and prepare monthly financial reports.
• Approve vendor invoices, verify insurance certificates, and reconcile charges to appropriate accounts.
• Oversee lease administration including applications, renewals, inspections, evictions, and fee collection.
• Monitor market trends and implement leasing strategies to achieve occupancy and revenue targets.
• Respond to resident inquiries and resolve service issues to maintain satisfaction and retention.
• Conduct regular property inspections to ensure safety, cleanliness, and overall appearance.
• Recruit, train, and evaluate property staff, fostering performance aligned with company standards.
• Maintain owner relationships through property tours, performance updates, and responsive communication.
• Meet physical demands such as standing, climbing ladders, and lifting up to 50 lb; work flexible hours with on‑call availability.

Requirements

The position requires the ability to stand, walk, climb ladders, lift up to 25 lb unaided (or 50 lb with help), and work in all weather conditions. Travel may be needed to support other properties or attend training, and the schedule includes flexible hours with on‑call responsibilities during evenings, weekends, and holidays.

Benefits

Compensation includes a salary range of $75,000 to $78,000, with eligibility for quarterly or annual bonus programs based on individual and company performance. Benefits feature comprehensive medical, dental, vision, disability and life insurance, generous paid time off, on‑site housing discounts, a 6‑week sabbatical after ten years, 401(k) matching up to 6%, paid parental leave, and a lifetime fertility benefit reimbursement of up to $10,000, among other employee assistance programs.

• Salary range $75,000–$78,000 with eligibility for performance‑based bonuses.
• Comprehensive medical, dental, vision, disability, and life insurance with low employee cost.
• 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, plus birthday off after 1 year.
• On‑site housing discounts for Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service, with additional accrued vacation.
• 401(k) match up to 6% after 6 months of service.
• Paid parental leave and up to $10,000 lifetime fertility benefit reimbursement.
• Employee assistance, pet, legal, and critical illness insurance plans.

Training + Development

Interview process

Visa Sponsorship

Security clearance