Fire & Security Service Engineer

Description

• Identify any personal training and development needs to help you provide the best possible customer service
• Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
• Maintain Fire & Security Systems in your assigned area
• Maintain effective communication with customers when planning site visits
• Plan and respond to routine and re-active call visits in your area
• Maintain your stock levels with support from the Stores team
• Attend training sessions as and when required
• Attend Engineering team meetings as and when required

Requirements

• An ability to deliver exceptional customer service
• Good all-round knowledge of Fire and Security Systems
• Excellent organisational skills
• Experience of front-line customer contact preferred
• A technical background in the electrical / electronic industry

Benefits

• Development & Progression opportunities
• Paid Holidays plus Bank Holidays
• 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
• Employee Recognition Scheme
• OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
• Additional Day holiday each full year of completed service (up to 25 days)
• Royal London Pension Scheme
• 6 training days a year
• Company Van with fully fitted Van vaults
• Life Assurance x4 Basic Salary
• Mental Health & Well-being scheme
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Full use of our Academy training + external training

Training + Development

Interview process

Visa Sponsorship

Security clearance