Operations Lead
Livspace
Lead residential interior fit‑out projects, coordinating design, production and installation.
16 days ago ago
Expert & Leadership (13+ years)
Full Time
Gurgaon, Haryana, India
Onsite
Company Size
5,000 Employees
Service Specialisms
Interior Design
Modular Kitchens
Modular Wardrobes
Full‑home Interiors
Project Management
Renovation
False Ceiling
Flooring
Sector Specialisms
Residential
Commercial
Office
Retail
Hospitality
Warehousing
Modular Kitchens
Modular Wardrobes
Role
What you would be doing
progress reporting
customer liaison
installation supervision
material validation
drawing review
stakeholder coordination
- Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
- Share the daily progress report for the installation works with the customer.
- Single point of contact for the customer during the execution phase of their home interiors.
- Directing the Installation team simultaneously to safely execute the work according to the design plan.
- Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
- Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
- Receive materials from Warehouse and to validate the same as per Order / BOQ.
- Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
- Day today coordination and foster teamwork between all the project stakeholders.
What you bring
interpersonal
interior
communication
google suite
graduate
project management
- Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
- Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.
- Strong verbal and written communication skills
- Basic knowledge of Google Suite or MS Office.
- Graduate / Equivalent Qualification | 15 years of Academic education.
- Must have site job experience and willing for the same
- Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design.
- The platform connects customers with design experts and contractors, enabling easy home transformations.
- Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution.
- Its innovative approach streamlines interior design, offering ready-made designs and custom solutions.
- Known for delivering high-quality projects on time, with a strong focus on customer satisfaction.
- Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D.
- Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.
- Customer First
- Trust and Integrity
- Innovation
- Excellence
- Collaboration
- Ownership
2030
Net-Zero Carbon Emissions
Committed to achieving net-zero carbon emissions by the year 2030.
- Promotes the use of eco-friendly materials in design.
- Focuses on reducing carbon footprint through sustainable sourcing and eco-friendly operations.
- Encourages the use of renewable energy throughout the supply chain.
- Collaborates with partners to advance waste reduction and responsible resource utilization.
- Committed to fostering an inclusive workplace culture.
- Focuses on providing equal opportunities for all employees.
- Maintains a gender-neutral hiring process.
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