HVAC Service Technician

Description

• Provide documentation including processes, daily logs, etc. as required for assigned projects
• Adhere to current HVAC rules, regulations, and codes
• Respond to emergency service requests
• Plan and complete all necessary steps in the installation, maintenance, and repair of HVAC systems
• Maintain a satisfactory driving record which, per Company’s vehicle policy, allows operation of a vehicle for business purposes
• Ensure complete customer satisfaction from start to finished product
• Operate and maintain an organized and well-inventoried vehicle
• Troubleshoot malfunctions, interruptions, and failures of HVAC Equipment
• Produce detailed service reports and time entry daily
• Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated
• Comprehend customer requirements and make appropriate recommendations/briefings
• Adhere to the highest standards of quality and safety
• Promote the company safety culture and safety awareness throughout the company, projects, or office
• Build positive relationships with customers

Requirements

• Excellent interpersonal communication skills on a technical level
• Ability to quickly and effectively solve complex problems
• Ability to be proactive and resourceful
• Able to tolerate extreme temperatures for extended periods of time
• Ability to perform work accurately, completely, and in a timely manner
• Proper use of tools and equipment
• Ability to build relationships with team members that transcend a project
• 3 years or more of HVAC technical and trade experience.
• This position will be required to use a ladder and work at tall heights (i.e. roof top, access ladders, scissor-lift, scaffolding)
• Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols.
• Must have reliable transportation
• Minimum of high school diploma or GED
• Able to work overtime and weekend hours in an On-Call Rotation
• Communicate in a professional manner with employees and customers
• Able to continually push, pull, lift, grasp, hold, carry, reach, reach above the shoulders, stoop, bend at the waist, bend at the knee, kneel, bend side to side, crouch, stand on step stools or small ladders and balance.
• Ability to pass drug screen, physical exam, and background check.
• Ability to deliver quality through attention to detail
• Ability to understand and implement best practice standards
• Must be able to lift 100+ pounds
• Excellent customer service skills
• Ability to maintain current Class E driver's license and good driving record
• Ability to work both independently and as part of a team

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance