Field Technician - Fort Myers, FL Pump

Description

• Participate in all training programs directed by Manager.
• Manage all on site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Maintains tools in good working order per MSHA and OSHA regulations.
• Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded.
• Cooperate with the technical team and share information across the organization.
• Build positive relationships with customers.
• Tie workflow to schedule.
• Completes basic computer tasks including completing work orders, looking up parts, and communicating via email.
• Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use.
• Provide service and customer support during field visits or dispatches.
• Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop.
• Drive to various vendors to acquire parts for assigned repairs .
• Operate vehicle in a safe manner and use field automation systems.
• Comprehend customer requirements and make appropriate recommendations/briefings .
• Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections.
• Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned.
• Follow all company’s filed procedures and protocols.

Requirements

• Must have a valid driver’s license and acceptable driving record.
• Must have own tools.
• Ability to work flexible shifts.
• Willing to train and assist other team members with difficult or lengthy repairs.
• Proven field service experience
• Extensive knowledge of diesel engines and construction equipment
• Position may require several hours of driving daily to job sites.
• Required to travel to various locations for training classes/seminars .
• Ability to troubleshoot, test, repair, and service technical equipment.
• High School Diploma or GED
• Exhibit strong teamwork.

Benefits

• Dental Insurance
• Generous paid time off, including vacation and holidays.
• Vision Insurance
• Medical Insurance
• Safety Bonus Program
• Health savings accounts with company contributions
• Profit Sharing Opportunities
• Boot/PPE Reimbursement Allowance
• Outdoor exposure to elements
• 401(k) and Roth retirement plans with company matching.
• Company-paid life and disability insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance