Relationship Manager at Rea Group in Sydney, New South Wales, Australia | Kablio

Role

Description

customer engagement

relationship management

revenue growth

product retention

strategic planning

portfolio management

Maintain and grow depth of relationship with key customers and execute effective customer engagement programs.
Manage and maintain relationships with a mix of tiered customers in a defined market or region, ensuring their needs are met.
Retain customer base within cancellation and renewals targets
Looks at tricky situations through a solutions-focused lens
Drive product and feature usage through quarterly business reviews and connecting customers with Customer Success.
Grow revenue through product upgrades and maintain 100% product retention.
Identify customer needs and growth opportunities, engage and introduce relevant Hive team members to action.
Maintain strong relationships with Hive team members across Specialist Sales, Customer Success, Customer Support and Sales Support.
Drive a strategic portfolio and territory plan with Hive team engagement.

Requirements

salesforce

crm

saas

business development

advertising

microsoft office

Advertising and online experience highly desirable
Someome with a proven track record of business development and sales skills – We are looking for hunters who chase targets
You will know the importance of building relationships fast with internal stakeholders as well as customers
Knowledge of property and marketing methods helpful
Previous use of CRM systems
Any experience in SaaS is desirable
Someone who can build, manage and efficiently convert their own pipeline of opportunities within Salesforce
Intermediate Microsoft Office skills
Can build relationships quickly

Benefits

Hybrid Ways of Working
Flexible parental leave offering for primary and secondary carers
Hackdays so you can bring your big ideas to life
Flexible leave options including, birthday leave and purchase additional leave
A hybrid and flexible approach to working
Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1995

Company Origins

The company was established in a Melbourne garage, marking the beginning of its journey to become a publicly traded entity.

A$928M Revenue

Financial Performance

The company achieved significant revenue growth, exceeding A$928 million in fiscal year 2021.

16+ Brands

Brand Portfolio

The company has expanded its portfolio to include over 16 brands, including strategic investments and ventures.

Flagship platforms like realestate.com.au and realcommercial.com.au attract millions of users monthly across Australia and beyond.
International expansion included acquisitions in Europe, Asia, and North America, spanning Italy, Luxembourg, India, and the US.
Its services span residential, commercial, and industrial property advertising, mortgage brokering, and property analytics.
Blended agile tech culture: cloud-native, multi-language engineering teams driving user-centric innovation.
Notable moves: controlling atHome in Europe, merging SEA assets with PropertyGuru, and eyeing stakes in the UK’s Rightmove.

Culture + Values

Believes in making a positive difference for people, its customers, and its communities.
Driven by values of integrity, innovation, and collaboration.
Takes responsibility and accountability for its actions.
Passionate about its work and the impact it makes.
Has a growth mindset, encouraging new ideas and continuous learning.
Fosters an inclusive, supportive, and diverse culture where everyone can thrive.

Environment + Sustainability

Net Zero by 2030

Carbon Emissions Target

Committed to achieving net zero carbon emissions by 2030 through impactful sustainability initiatives.

The company has implemented energy-efficient practices and renewable energy sourcing.
They have invested in carbon offset programs to neutralize their environmental impact.
The company has committed to reducing waste and increasing recycling initiatives across operations.
The company tracks and reports on its sustainability performance annually.

Inclusion & Diversity

50% women

Women in Leadership

Target to achieve gender balance in leadership roles by a specified year.

Reports on gender diversity across all levels of the business.
Sets targets for gender pay equity and tracks progress.
Promotes a workplace culture that supports individual needs and encourages flexible work arrangements.
Initiatives to support diverse backgrounds and perspectives.

Articles

Role

Description

customer engagement

relationship management

revenue growth

product retention

strategic planning

portfolio management

Maintain and grow depth of relationship with key customers and execute effective customer engagement programs.
Manage and maintain relationships with a mix of tiered customers in a defined market or region, ensuring their needs are met.
Retain customer base within cancellation and renewals targets
Looks at tricky situations through a solutions-focused lens
Drive product and feature usage through quarterly business reviews and connecting customers with Customer Success.
Grow revenue through product upgrades and maintain 100% product retention.
Identify customer needs and growth opportunities, engage and introduce relevant Hive team members to action.
Maintain strong relationships with Hive team members across Specialist Sales, Customer Success, Customer Support and Sales Support.
Drive a strategic portfolio and territory plan with Hive team engagement.

Requirements

salesforce

crm

saas

business development

advertising

microsoft office

Advertising and online experience highly desirable
Someome with a proven track record of business development and sales skills – We are looking for hunters who chase targets
You will know the importance of building relationships fast with internal stakeholders as well as customers
Knowledge of property and marketing methods helpful
Previous use of CRM systems
Any experience in SaaS is desirable
Someone who can build, manage and efficiently convert their own pipeline of opportunities within Salesforce
Intermediate Microsoft Office skills
Can build relationships quickly

Benefits

Hybrid Ways of Working
Flexible parental leave offering for primary and secondary carers
Hackdays so you can bring your big ideas to life
Flexible leave options including, birthday leave and purchase additional leave
A hybrid and flexible approach to working
Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1995

Company Origins

The company was established in a Melbourne garage, marking the beginning of its journey to become a publicly traded entity.

A$928M Revenue

Financial Performance

The company achieved significant revenue growth, exceeding A$928 million in fiscal year 2021.

16+ Brands

Brand Portfolio

The company has expanded its portfolio to include over 16 brands, including strategic investments and ventures.

Flagship platforms like realestate.com.au and realcommercial.com.au attract millions of users monthly across Australia and beyond.
International expansion included acquisitions in Europe, Asia, and North America, spanning Italy, Luxembourg, India, and the US.
Its services span residential, commercial, and industrial property advertising, mortgage brokering, and property analytics.
Blended agile tech culture: cloud-native, multi-language engineering teams driving user-centric innovation.
Notable moves: controlling atHome in Europe, merging SEA assets with PropertyGuru, and eyeing stakes in the UK’s Rightmove.

Culture + Values

Believes in making a positive difference for people, its customers, and its communities.
Driven by values of integrity, innovation, and collaboration.
Takes responsibility and accountability for its actions.
Passionate about its work and the impact it makes.
Has a growth mindset, encouraging new ideas and continuous learning.
Fosters an inclusive, supportive, and diverse culture where everyone can thrive.

Environment + Sustainability

Net Zero by 2030

Carbon Emissions Target

Committed to achieving net zero carbon emissions by 2030 through impactful sustainability initiatives.

The company has implemented energy-efficient practices and renewable energy sourcing.
They have invested in carbon offset programs to neutralize their environmental impact.
The company has committed to reducing waste and increasing recycling initiatives across operations.
The company tracks and reports on its sustainability performance annually.

Inclusion & Diversity

50% women

Women in Leadership

Target to achieve gender balance in leadership roles by a specified year.

Reports on gender diversity across all levels of the business.
Sets targets for gender pay equity and tracks progress.
Promotes a workplace culture that supports individual needs and encourages flexible work arrangements.
Initiatives to support diverse backgrounds and perspectives.

Articles