Implementation Consultant (REMOTE - US or Canada)

Description

• Works with training team to develop application-specific training curriculums and materials and supports training classes for client.
• Providing feedback based on client experiences and working directly with clients
• Tests and troubleshoots functionality of installed systems.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Provides feedback based on client experiences to the product and professional services teams for product and process improvements.
• Designs solutions by analyzing requirements; constructing workflow charts and diagrams; studying client system capabilities; writing specifications.
• Determines client’s objectives by reviewing business functions; gathering information; and evaluating output requirements and formats.
• The successful candidate will perform multiple work assignments including configuring, testing, documenting, and developing solutions.
• Managing client expectations
• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users
• Improves solutions by studying client current practices; designing modifications, use cases, design documents and suggesting best practices.
• Identifying upselling opportunities
• Estimating and scoping organization engagements
• Building knowledge on multiple products
• Identifies and documents technical issues to be escalated to the product and system integration teams for resolution.
• Applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives and providing recommendations.
• Maintains user confidence and protects operations by keeping information confidential.
• May work on pre-sales activities.
• Maintains professional and technical knowledge by attending EcoSys educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Leads preparation of testing scripts and materials; supports and performs unit, system, and integrated testing tasks.
• Crafting business outcome requirements

Requirements

• Keen attention to detail
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Highly self-motivated and directed with keen attention to details
• Experience with EcoSys configuration is a plus
• Understanding of software methodologies (waterfall, iterative and incremental)
• Strong leadership and interpersonal skills
• Bachelor’s Degree or relevant experience including a minimum of 3 years of COTS / packaged software implementation experience
• Ability to lead in a team-oriented, collaborative environment
• Proven analytical and problem-solving abilities
• Minimum 3+ years’ experience with EcoSys or a comparable enterprise project controls tool
• Minimum 3+ years’ experience Project Cost Controls space and / or Industry
• Experience in leading consulting, process design and SDLC
• Ability to travel up to 50%

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance