Operations Coordinator- New Installation/Modernization (New Haven)
Tk Elevator
Coordinates admin tasks for new elevator installations and modernizations.
10 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Orange, CT
Onsite
Company Size
50,000 Employees
Service Specialisms
Predictive Maintenance
Elevator Maintenance
Modernization
Digital Solutions
Technical Training
Sector Specialisms
Public Sector
K-12 Education
Higher Education
State & Local Government
Buildings
Residential
Commercial
Industrial
Role
What you would be doing
jobsight
certified payroll
warranty claims
change orders
final inspections
accounts receivable
- Receives and distributes faxes and correspondence pertaining to construction operations.
- Receives completed booking packages from sales; reviews booking package for terms and conditions pertaining to certified payroll, NIM warranty and any other pertinent terms.
- Reviews invoice on-hold reports and works with Office Manager, Region and Corporate, as needed, to resolve the holds.
- Identity theft monitoring
- Prepares certified payroll package and sends to Regional Certified Payroll Administrator.
- Electronically files Booking package into JobSight, updates key members and customer contact information.
- Receives New Installation/Modernization Maintenance audit reports; updates JobSight and sends to New Installation/Modernization Maintenance Audit email.
- Submits accurately and tracks warranty claims to ensure timely processing of the warranty.
- Prepares and logs change orders into JobSight. Includes following up on outstanding change orders, booking change orders, and providing time tickets/documentation to the customer as needed.
- Schedules final inspections with all necessary parties.
- Receives and reviews union vacation request forms for conflicts and available time. Tracks time-off requests utilizing Vacation Tracker in our system, forwards reports to designated parties.
- Completes all project closeout documentation and sends to required recipients.
- Assists in the preparation of payroll in JobSight for Manager/Superintendent approval. Includes providing documentation required for payroll processing (approved receipts, approved override rate forms); and filing original expense receipts.
- Creates parts requisitions based on accurate and detailed documentation from field and/or operations management. This may include safety, uniforms, and supplies.
- Works with manager to determine appropriate permits needed, preparing the permits and preparing the intent to install forms to obtain the permit.
- Prepares documentation and attends the weekly operation meetings and monthly order management calls.
- Receives final acceptance forms from the field, inputs the information date into JobSight; notifies appropriate personnel; forwards a copy of the final acceptance form to Regional Billing; and updates related reports.
- Fields calls from customers regarding status of jobs and answers inquiries.
- In JobSight, create and send Letter One package to customer and task Manager/Superintendent to follow up.
- Maintains and analyses various daily, weekly and monthly reports. Includes resolving open commitments, expected receipts, and jobs eligible to close reports.
- Participates in the monthly Accounts Receivable conference call with Regional Collections. Actively pursues and follows-up on Accounts Receivable items. Tracks and sends deposit checks to Regional Collections.
- Updates JobSight project file with notes and photos from Manager/Superintendent site visits.
- Sends turnover approval requests to turnover “mailbox” for all jobs that are scheduled for final inspection during the month. Keeps JobSight and inter-department calendars accurate.
What you bring
budget-conscious
database
high school
construction
elevator admin
- Budget-conscious, preferred
- System database knowledge, preferred
- High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
- Six months to one year of prior experience in construction
- Previous elevator repair administrative work, preferred
- Company-paid short- and long-term disability insurance
- Tuition reimbursement
- 15 days of vacation per year
- Paid sick leave, per company policy
- Optional life and AD&D coverage
- Flexible spending accounts (FSA)
- Supplemental medical plans
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Optional spouse and dependent life insurance
- Pet insurance
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
- Company-paid basic life insurance and AD&D
- Company-paid Employee Assistance Program (EAP)
- Health savings account (HSA)
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
- Medical, dental, and vision coverage
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a passion for transforming vertical transportation, the company has grown into a global leader in the elevator and escalator industry.
- Providing cutting-edge mobility solutions, they offer a wide range of elevators, escalators, and moving walks designed for both modern and historical buildings.
- With a strong presence in more than 100 countries, their reach is global, yet their approach remains focused on local expertise and customer satisfaction.
- Typical projects include high-rise residential buildings, commercial skyscrapers, and busy transportation hubs like airports and train stations.
- The company is renowned for its innovative designs, sustainability initiatives, and advanced safety features, setting new industry standards.
- A standout project involved retrofitting historic buildings with state-of-the-art elevator systems that blend seamlessly with classical architecture.
- The company continuously invests in digitalization and smart technologies, delivering next-generation solutions for efficient, reliable mobility.
- Be an entrepreneur
- Be honest and transparent
- Create an environment where future generations want to work
- Keep our people safe
- Make life easier for our customers
- Think for the whole
- Safety comes first
- Collaborative, appreciation, growth and entrepreneurship
- Transparency, openness and mutual appreciation
- Teamwork in a modern setting
- Ambitious, customer‑centric, driven, entrepreneurial, fast‑paced, impactful, innovative
- Appreciative, flexible, reliable, transparent, team‑oriented, open, multicultural
- Collaborative, diverse, global, successful, safe, rewarding, modern
53% Scope 1 & 2 Emissions Reduction
Committed Target
Committed to reduce absolute Scope 1 and 2 emissions by 53% by 2030 (base 2019).
23% Scope 3 Emissions Reduction
Target from Product Use
Committed to reduce absolute Scope 3 emissions from use-of-sold products by 23% by 2030 (base 2021).
68% Renewable Electricity
Global Consumption
68% of electricity consumed worldwide from renewable sources in 2022/23.
93% Renewable in Manufacturing
Energy Consumption in 2022/23
93% of electricity consumed in manufacturing from renewable sources in 2022/23.
- Aims to reach net-zero global emissions by 2050
- Reduced Scope 1 & 2 emissions by 24% by end of fiscal 2022/23 (base 2018/19)
- Committed to source 100% renewable electricity globally by 2030 and joined RE100
- 100% renewable electricity at Innovation & Qualification Center (Atlanta) since Feb 2022
- European factories (Spain, Germany) operating on 100% green electricity since early 2022
- 80% manufacturing centers ISO 14001-certified; ISO 50001 sites cover 82% of energy use
- Aim for zero-landfill waste in manufacturing by 2026
- IQC (Atlanta) and other facilities LEED Gold certified; embodied carbon reduced by 12% and water use cut ≈40%
- CDP A-List recognition for climate transparency (4 years in a row as of 2024)
30% Women
Senior Leadership Diversity
Target to increase women in senior leadership roles to 30% by 2025 from the current 20%.
130+ Nationalities
Global Workforce Representation
Employees from over 130 different nationalities, with top executives representing 20+ nationalities.
60% Certified
Employee Safety Standards
Employees work at sites certified to ISO 45001/OHSAS 18001 safety standards.
10 Safety Rules
Enhanced Safety Protocols
Implemented 10 global safety rules with a target to halve recordable cases by 2026/27 from 2021/22 baseline.
- Formal diversity, equity & inclusion pledge in place
- Employee-led growth: diversity, inclusion, fairness and respect enable full potential
- Signed Global Framework Agreement with Works Council and IndustriALL for fairness & respect
- First global employee survey conducted in 2020/21; internal newsletter rewarded idea generation
- Ethical standards: zero-tolerance compliance culture, transparent policies, Code of Conduct
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