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LEASING CONSULTANT - Ernie Martin Villas
Royal American Companies
Leasing Consultant responsible for marketing and leasing apartments, maintaining relationships with current and prospective residents, and assisting with resident services programming at an apartment community.
19d ago
Entry-level, Junior (1-3 years)
Full Time
Miami Gardens, FL
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Management
Third‑Party Management
Vendor Services
Community Management
Sector Specialisms
Energy
Utilities
Transmission
Distribution
Power Generation
Oil & Gas
Solar
Transportation
Role
What you would be doing
maintenance tracking
market analysis
rent collection
guest outreach
resident interaction
resident services
- Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
- Utilize maintenance software program to enter in and track service requests
- Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
- Create positive, welcoming, supportive environment for resident, visitors and community associates
- Prepare lease packages
- Provide a welcoming office environment for potential residents
- Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
- Determine the needs of prospective residents
- May be asked to perform housekeeping duties as needed
- Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
- Assist with development and implementation of resident services programming
- Prepare market surveys and traffic reports
- Contact all guests by phone and/or email within 24 hours or less of their initial visit
- Collect late rents and other monies due to the property
- Sends Thank You cards after to guests
- Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
What you bring
property management
communication skills
computer proficiency
education equivalent
one site proficiency
professionalism
- Minimum of one year property management experience preferred
- Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
- Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
- Work with a computer for a minimum of 7 hours daily either standing or sitting
- Demonstrate strong written and oral communication skills
- High School Diploma or Equivalent
- Clearly communicate verbally, in writing and read in English
- Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
- Proficiency in One Site preferred
- Display professionalism in both work ethic and appearance
- Excellent customer service skills
- Lease renewal process
- Work flexible schedule, including evenings and weekends
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check required
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Company
Overview
Founded 1968
Company Beginning
The company was established in Panama City, FL, marking the start of its journey as a property developer and builder.
Launched 1993
Hospitality Expansion
The company expanded into the hospitality sector, introducing guest accommodations and vacation services.
- Over five decades it’s delivered hundreds of multifamily, commercial and hospitality projects, including hotels and leisure assets.
- Its construction arm handles diverse infrastructure—from water, sewer and storm systems to maritime pile-driving.
- Management division oversees a vast Southeast and Midwest residential portfolio, including third-party multifamily and affordable housing.
- Affiliated ventures include insurance, landscaping, golf course, home-building and dumpster/container rentals.
- Typical projects span from LIHTC senior and family apartment communities to office buildings, schools and sports parks.
- Unique strength lies in combining in-house development, construction and property services under one family-run umbrella.
- Integrity: Doing what is right, even when no one is looking.
- Excellence: Delivering top-quality performance in everything we do.
- Customer Focus: Committed to delivering exceptional service to clients and stakeholders.
- Accountability: Taking responsibility for our actions and results.
- Collaboration: Working together to achieve common goals.
Net-Zero by 2035
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2035, reflecting a commitment to reducing environmental impact.
- Aims to reduce its carbon footprint across its operations.
- Focuses on energy-efficient practices, sustainable building materials, and water conservation.
- Active in promoting renewable energy sources and waste reduction initiatives.
- Employees feel valued, respected, and have equal opportunities to thrive.
- A diverse and inclusive environment is fostered through recruitment, training, and leadership development.
- Gender diversity statistics and specific goals have not been publicly disclosed.
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