Senior Property Manager, Montreal

Description

• Collection of garbage and recycling bins in coordination with the city waste schedule
• Schedule appointments with prospects to show vacant suites
• Foster an environment to support ongoing development for staff members
• Greet and interact with residents in a friendly and professional manner
• Follow up with residents to ensure a high level of customer satisfaction
• Recommend leasing rates and in-suite turnover work to the District Manager
• Review and approve contractor invoices for payments
• Attend to resident concerns and service requests within 24 hours
• Actively promote various referral programs to existing residents and prospects
• Utilize Yardi to record transactions and run various operating reports
• Coach, train, and motivate staff
• Negotiate lease renewals in conjunction with established targets
• Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways
• Conduct market surveys and analyze how the property compares to the current market
• Oversee month-end duties, including suite inspections, scheduling contractors, and delegating staff turnover responsibilities
• Promote a welcoming atmosphere
• Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops.
• Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready
• Dust fire hose cabinets, bells and elevator tracks to minimize excess debris
• Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
• Ensure rents are collected and deposited on a timely basis
• Assist in emergency procedures
• Process leasing applications including completion of background and credit checks
• Interview screened candidates and provide hiring recommendations to District Manager
• Organize, promote and execute resident events (i.e. holiday parties and summer barbeques)
• Support the District Manager with operating budgets and capital plans
• Complete orientation, training and or upskilling sessions for new and existing staff
• Supervise contractors to ensure maintenance and repairs are completed properly
• Create and monitor work schedules of staff in accordance with company guidelines and to meet high turnover periods
• Assist District Manager and Construction Manager with managing execution of the annual capital plan and identifying current or future issues for repair
• Monitor and clean garbage chutes, garbage and recycling rooms

Requirements

• Ability to push and move objects exceeding 50 lbs. (e.g. garbage bins, appliances)
• Previous experience in multi-residential or other related industry an asset
• Proficiency in performing minor electrical and plumbing repairs
• Knowledge of fire and life safety response systems (fire alarms and detection systems)
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Basic computer and keyboarding skills
• Possess an understanding of operating budgets and capital plans
• General knowledge of building maintenance systems (pumps, emergency generators, HVAC, boilers, chillers, swimming pools, sprinklers, etc.)
• Fluent in English and French (applicable to Quebec only)
• Knowledgeable in emergency procedures, including fire, flood, mould protocols
• Demonstrate excellent customer service and a "can-do" attitude
• Demonstrates excellent customer service
• Must be able to lift up to 50 lbs.
• Good written and verbal communication skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance