Major electrical distributor offering products & value‑added services for industrial, commercial & construction sectors.
Assist customers at the sales counter, process orders, advise on products, and manage inventory.
21 days ago ago
Entry-level
Full Time
New Castle, DE
Onsite
Company Size
335 Employees
Service Specialisms
Electrical Distribution
Energy Efficiency
Electrical Engineering
Project Management
Design & Build
Sector Specialisms
Industrial Automation
Building Automation
Lighting
Wire/Cable/Conduit
Distribution and Control
Data Communications
Electro-Mechanical
Energy Solutions
Role
Description
customer service
inventory management
pricing quote
incident reporting
cycle counting
truck operation
Ensure the counter area is kept clean, orderly and safe.
Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
May be required to operate powered industrial trucks.
Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.
Provide insightful, accurate, detailed information to our customers questions or problems. Always greet customers at the sales counter or through incoming telephone calls.
Solve customer problems tactfully and promptly.
Complete an accident/Incident report for any safety and/or health infractions that occurs or are witnessed.
Organize and stock warehouse shelves with incoming materials and supplies.
Maintain clean, orderly, and safe stock area.
Support all United Electric health, safety, and environmental policies for all employees within your branch.
Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.
Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material.
Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.
Participate in the Cycle Counting efforts at the branch.
Work closely with all internal departments, combining individual efforts to better serve the customer.
Verify shipment of goods received from branch transfers and packing slips.
Adhere to all United Electric health, safety, and environmental policies.
Requirements
erp
customer service
time management
communication
high school
teamwork
Ability to learn our ERP system.
Customer Service Training/Experience is preferred
Organized with strong time management skills.
Excellent interpersonal and communication skills – both written and verbal.
Eligible for Commission
Detail oriented, organized, consistent and tenacious.
Awareness of all new product information and promotions through vendor – and company-sponsored Lunch and Learns, upon availability.
Ability to effectively handle multiple tasks and collaborate within a multi-functional team.
Must be able to lift 50 lbs. several times a day, bend, twist, and climb.
Minimum High School Diploma.
Benefits
Educational Benefits
Health, Dental, and Vision Insurance
Wellness Programs
401(K) and Stock Ownership
Disability Insurance and Life Insurance
Work/Life Balance
Paid Vacation and holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1965 Start
Year Founded
The company was established in 1965 in a converted potato-chip barn.
$200+M Revenue
Annual Revenue
Grown into a regional distributor with over $200 million in annual revenue.
Employee-owned since 1995, it has grown into a regional distributor across multiple Mid-Atlantic states.
Their business spans a broad project base—from industrial automation to lighting design, wire, conduit, data, control gear, and energy solutions.
Regular investments, like a new service center in Virginia and merger with Kovalsky-Carr in New York, show its strategic expansion.
With one of the largest inventories on the East Coast and in-house engineering support, they back projects end-to-end.
Typical clients include industrial plants, commercial builders, and infrastructure contractors dealing with complex electrical systems.
They combine deep technical expertise with hands-on services—product testing trailers, lighting design, kitting, next-day delivery.
Unusually, the company remains 100% employee-owned and continuously invests in specialized facilities and customer stock warehousing.
Culture + Values
We are a team-based company with a focus on performance, collaboration, and mutual respect.
Our employees are empowered to make decisions, be innovative, and contribute to the company’s success.
We are committed to providing outstanding customer service with integrity and dedication.
Safety is our top priority in every aspect of our business.
We invest in continuous improvement, both for our employees and the services we provide.
Environment + Sustainability
Net Zero 2040
Sustainability Goal
Committed to achieving net zero emissions by 2040, aligning with global sustainability efforts.
Dedicated to sustainability and environmental responsibility.
Committed to reducing environmental footprint through energy-efficient products and solutions.
Promotes green technologies, reduces waste, and implements sustainable practices in operations.
Inclusion & Diversity
The company is committed to creating an inclusive and diverse workplace.
A balanced workforce is a priority, where different perspectives are valued and opportunities are provided for all employees.