Owns and operates natural gas distribution and transmission systems across six U.S. states.
Lead dispatch operations, optimize routes, manage staff across multiple locations.
12 days ago ago
Expert & Leadership (13+ years)
Full Time
Shreveport, LA
Hybrid
Company Size
3,000 Employees
Service Specialisms
Construction services
Engineering
Project Management
Design
Technical Services
General Contractor
Utilities Infrastructure
Pipeline Construction
Sector Specialisms
Natural Gas Distribution
Natural Gas Transmission
Energy
Residential Energy Services
Commercial Energy Services
Infrastructure
Utilities
Renewable Natural Gas
Role
Description
metrics analysis
team leadership
route optimization
real-time tracking
schedule management
regulatory compliance
Analyze performance metrics and drive process improvements.
Lead, train, and manage dispatch staff, while monitoring and analyzing dispatch performance metrics to drive improvements.
Implement route optimization strategies and leverage technology for real-time tracking.
Represent dispatch department in meetings and presentations.
Manage dispatch schedules to maximize efficiency and minimize delays.
Collaborate with customer service and field operations to resolve scheduling conflicts.
Serve as a point of contact for internal and external customers to ensure safe seamless operations.
Ensure compliance with company policies, DOT regulations, and safety protocols.
Facilitate and/or participate in policy, procedure, or compliance collaborations with other departments as dispatch representatives.
Ensure proper leadership availability and support during emergency events impacting the organization on a 24/7/365 basis.
Perform other duties as required including providing support and expertise to the Customer Service, Credit/Collections, and Field Operations work units.
Requirements
dispatch systems
route optimization
bachelor's degree
5+ years
supervisory experience
leadership
Strong verbal & written communication skills.
Comfortable providing feedback and coaching to team members.
Comfortable working with all levels of employees and management.
Ability to effectively work in a demanding, fast pace and changing environment.
Ability to demonstrate effective coaching through improved performance.
Excellent leadership, communication, and problem-solving skills.
2 years of supervisory experience, preferred.
Effective interpersonal/human relation skills exhibited when dealing with employees and difficult customers when elevated to this level.
Bachelor’s degree in business, Logistics, or related field (or equivalent experience).
5+ years of dispatch or field operations experience in a natural gas utility preferred.
High attention to detail and strong organizational skills.
Ability to implement changes to policies, procedures or overall direction and follow through on the same.
Strong knowledge of dispatch systems and route optimization tools.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
23,400 Miles
Pipeline Network
The company operates an extensive pipeline system that supports its customer base.
625K Customers
Served Households
Provides natural gas services to both residential and commercial clients.
>$500M Revenue
Annual Income Range
The company is financially supported by a major infrastructure investment fund.
Nine Awards
Safety Honors
Nine consecutive safety awards from the American Gas Association.
Owns and operates subsidiaries across Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas.
Typically builds and installs gas distribution systems to support local economic growth.
Financially backed by a major infrastructure investment fund.
Recent expansions include strategic acquisitions and opening a new office.
Recognized with emergency response honors for tornado and wildfire efforts.
Culture + Values
Safety is our top priority. We are committed to providing a safe work environment for all employees, customers, and communities.
Integrity is the foundation of everything we do. We hold ourselves accountable to the highest standards of ethics and transparency.
We are dedicated to customer satisfaction. We seek to understand and exceed customer expectations in all aspects of our work.
Innovation drives our success. We embrace change and continuously seek new ways to improve and evolve.
We are a team-oriented company. We value collaboration, respect, and support for each other to achieve our common goals.
Environment + Sustainability
2050 Net Zero
Carbon Neutrality Goal
Aim to achieve zero carbon emissions by this year.
Actively investing in renewable energy sources and transitioning to low-carbon solutions to reduce environmental impact.
Focusing on energy efficiency in operations to reduce emissions and conserve natural resources.
Aligning sustainability efforts with regional and national energy goals to support a cleaner, greener future.
Inclusion & Diversity
a workplace where employees from all backgrounds can thrive.
working to increase representation across all levels, especially focusing on leadership roles for women and minorities.
tracks and reports on gender representation, aiming to achieve gender balance within the workforce and leadership teams.
creating a culture of respect, collaboration, and belonging through inclusive policies and practices.