Damage Specialist
Project Resources Group, Inc.
Assess telecom cable damages onsite to determine liability
8 days ago ago
$51,000 - $54,000
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Charleston, SC
Field
Company Size
700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Cable
Telephony
Construction
Utility
Back Office Processing
Technical Support
Network Infrastructure
Application Development
Role
What you would be doing
evidence analysis
damage assessment
photographic documentation
repair costing
regulatory compliance
client liaison
- Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.
- Collaborate with the client’s locate company and exchange relevant damage information.
- Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
- Build and develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
- Work with the client and contractors to obtain and write up job repair costs from the damage.
- Assist the Claims Recovery team with follow-up actions after damage site reviews.
- Learn, understand, and apply State Dig Laws and Statutes, excavator requirements, and NESC standards.
- Maintain a working knowledge of the entire PRG claims process.
- Compile all case-related material and email it to the local handling office.
- Perform on-site assessments of underground and aerial cable plant damages.
- Professionally photograph and document the damaged scene to accurately portray and determine liability.
- Develop and maintain monthly market reporting and lead client meetings to review updates.
What you bring
microsoft word
driver’s license
telephone
cable
analytical
multitasking
- Background in business operations with a strong attention to detail
- Ability to walk and work on uneven terrain and in varying weather conditions.
- Strong analytical and logical reasoning skills
- Ability to occasionally lift and carry up to 25 pounds.
- Previous experience in the telephone industry, including equipment and job costing is highly desirable
- Ability to bend, stoop, or reach as necessary to perform essential job duties.
- Must be willing and able to utilize a personal vehicle for work-related travel as required.
- Familiarity with the cable industry and/or utility locating industry
- Ability to sit, stand, and walk for extended periods.
- Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
- Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
- Proficient in Microsoft Word and comfortable using public or shared computer systems
- Proven ability to multitask and effectively manage time in a dynamic environment
- Must possess strong written and verbal communication skills.
- Medical, dental, and vision coverage for employees and dependents
- Additional perks such as company-paid life insurance, and other supplemental insurances available
- Short-term disability coverage after 1 year
- 401(k) retirement plan, with company match after 1 year
- National mileage reimbursement for vehicle use
- Paid time off and holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$300M
Annual Revenue
Generated from telecommunications and utility infrastructure projects.
700 Employees
Workforce Size
Supporting a diverse range of technical and support roles.
- Began as a specialist in complex telecom and utility infrastructure projects.
- Managing multi-market initiatives with a nationwide presence.
- Tackling large-scale fiber builds, cell-tower backhaul, and construction projects.
- Investigating third-party incidents and recovering repair costs efficiently.
- Integrating back-office processing, technical support, app development, and network infrastructure services.
- Clients include major cable, telecom, broadband, and utility companies seeking streamlined delivery.
- Combines field expertise with quality-control systems to keep projects on time and within budget.
- Nationwide presence enables rapid deployment for disaster recovery and infrastructure expansion.
- Known for handling unusual challenges like forced relocations and microtrenching in dense urban zones.
- Collaborative teamwork
- Customer-focused approach
- Commitment to excellence
- Integrity and transparency
- Innovation-driven mindset
- Continuous improvement
Net zero by 2030
Carbon Emissions Target
The company aims to achieve net zero carbon emissions by 2030 through strategic sustainability initiatives.
- Committed to reducing carbon footprint
- Implementation of energy-efficient systems and solutions
- Use of sustainable materials in projects
- Ongoing efforts to optimize resource usage
- Equal opportunity employer
- Supportive of gender diversity in leadership roles
- Focus on inclusive hiring practices
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