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Head of Field Ops & Grid AI & Analytics
Ppl Corporation
Lead AI/analytics strategy for field and grid operations to improve efficiency
10d ago
Expert & Leadership (13+ years)
Full Time
Providence, RI
Hybrid
Company Size
9,657 Employees
Service Specialisms
Construction services
Engineering
Project Management
Consulting
Technical Services
Design
Turnkey
General Contractor
Sector Specialisms
Electric Distribution
Electric Transmission
Gas Distribution
Gas Transmission
Regulated Generation
Power Generation
Wholesale Energy Sales
Retail Energy Supply
Role
What you would be doing
genai integration
data science
ai deployment
ai roadmap
system evaluation
business reporting
- Evaluate and recommend new technologies and approaches to enhance field and grid operations and drive business value.
- Leverage GenAI and other emerging technologies to create a digital field worker experience leveraging automation and mobile capabilities.
- Ensure that the field and grid analytics and AI team works in collaboration with all other business and technology functions, consistently delivering great end-to-end experiences for our field workers and grid operators
- Contribute to a positive culture of continuous improvement and operational excellence by identifying and implementing process improvements where appropriate.
- Leverage data science, machine learning, data visualization techniques to help with storm management and field work allocations, vegetation management for transmission and distribution, predictive asset maintenance etc
- Encourage problem-solving, strategic thinking and customer-orientation amongst the team
- Collaborate closely with Field Operations and Grid Operations business teams, to identify opportunities for AI-driven enhancements
- Create and manage a strategic roadmap for AI/GenAI initiatives, overseeing the full lifecycle from model development to deployment, optimization, and continuous improvement of AI solutions.
- Oversee the design, development, and deployment of AI-powered solutions, including recommendation systems, predictive analytics tools etc
- Evaluate existing IT systems, processes, and tools to identify pain points and areas for improvement in field work and grid operations – think digital first
- Partner with technology and business teams to assist efforts in training, user adoption of data and AI tools.
- Collaborate with senior leadership and customer business, data and technology stakeholders to define and lead a comprehensive AI and analytics strategy of understanding our field and grid operations, identifying ways to improve our digital field work experiences and drive operational efficiencies.
- Champion responsible AI principles by ensuring transparency, fairness, and accountability in all AI-driven processes.
- Recruit, mentor, and develop a high-performing team of data and AI professionals skilled in customer transformation programs and technology integration.
- Regularly share the business value and impact of AI initiatives with senior leadership through Monthly Business Reviews (MBRs) and other forums.
What you bring
computer science
machine learning
python
big data
cloud ai
senior leadership
- Bachelor’s degree in Computer Science or related discipline.
- Excellent organizational, multitasking, and problem-solving skills.
- Effectively communicates complex information with both internal and external contacts at a variety of organizational levels.
- Ability to resolve complex issues independently and escalate to management as needed.
- Strong communication skills both written and verbal, with ability to communicate or convey the results to audience at all levels.
- Utilities industry experience, especially within Electric and Gas Transmission and Distribution.
- Demonstrated experience in senior leadership roles such as Director of Data Science, VP of Data Science, or Chief Data Scientist
- Deep understanding of statistical modeling, machine learning, data mining, and big data technologies (e.g., Hadoop, Spark) Proficiency in programming languages such as Python, R
- Over 15 years of experience in data science and advanced analytics, including substantial time in leadership positions.
- Ability to align IT transformation initiatives with the overall business strategy.
- Solid understanding and experience in deploying on GenAI, Data Science and Machine Learning models
- Experience establishing metrics/key performance indicators to measure business impact
- Initiative and passion for finding solutions to ambiguous problems and ability to work in difficult situations and across organizational boundaries.
- Experience with cloud-based AI and analytics platforms (e.g., AWS, Azure, Databricks, Snowflake etc)
- Please note this role is hybrid - in office 3 days a week to one of our local offices in: Allentown, PA; Louisville, KY; Providence, RI
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Interview process
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Security clearanceInformation not given or found
Company
Overview
Founded in 1920
Year of Incorporation
The company was established in 1920 as Pennsylvania Power & Light, marking the beginning of its journey in the energy sector.
$14 billion invested
Infrastructure Investment
Over recent years, the company has invested over $14 billion to modernize its grid and strengthen infrastructure.
$7–8 billion annual revenue
Financial Performance
The company generates approximately $7–8 billion in annual revenue, reflecting its position as a large-cap utility provider.
50 J.D. Power awards
Customer Satisfaction Recognition
Its grid modernization efforts have earned national recognition, including over 50 J.D. Power awards for customer satisfaction.
- Headquartered in Allentown, Pennsylvania, it operates across Pennsylvania, Kentucky, Virginia, and Rhode Island.
- Structured into three regulated segments—Kentucky, Pennsylvania, and Rhode Island—it delivers both electricity and natural gas.
- Over recent years, it has invested more than $14 billion (up to $20 billion by 2028) to modernize its grid and strengthen infrastructure.
- Typical projects include transmission upgrades, smart-grid technology deployment, and large-scale infrastructure resilience enhancements.
- Its grid modernization efforts have earned national recognition, including over 50 J.D. Power awards for customer satisfaction.
- Notably, after spinning off non-regulated generation in 2015 and selling UK operations in 2021, it refocused on U.S. utilities and acquired Rhode Island Energy in 2022.
- Safety and Health: We do not compromise on safety and health.
- Customer Focus: We deliver customer service that is second to none.
- Diversity, Equity and Inclusion: We value each other and appreciate our differences.
- Performance Excellence and Innovation: We get the job done right, and we are always improving.
- Integrity and Openness: We do the right thing.
- Corporate Citizenship: We are environmentally conscious and invested in the communities we serve.
Net-zero by 2050
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2050 through comprehensive sustainability strategies.
70% and 80% Reduction
CO2 and GHG Emissions Targets
Reduction targets for CO2 and other greenhouse gases, with 70% by 2035 and 80% by 2040 from 2010 levels.
$20B Investment
Infrastructure Modernization
Invested $20 billion over the last decade to modernize transmission and distribution infrastructure in Pennsylvania and Kentucky.
$2.4B Improvements
Infrastructure Completed 2023
Completed $2.4 billion in infrastructure improvements in 2023, on time and within budget.
- Engaged in over 150 active R&D projects.
- Generated $75 million in O&M savings in 2023 through technology and transformation initiatives.
- Expanded use of smart grids, automation, data analytics, and AI.
- Donated over $13.6 million to community improvement initiatives in 2023.
- Achieved top-quartile reliability across utilities and best-in-nation generation reliability in Kentucky.
- Discloses via CDP, EEI‑AGA and aligns with GRI, SASB and TCFD frameworks.
Top 1 utility
ESG & workforce diversity ranking
Recognized as the top utility company by DiversityInc for its commitment to ESG and workforce diversity.
100% DEI score
Disability Equality Index
Received a perfect score on the Disability Equality Index (DEI) in 2019 and annually since 2018, earning recognition as a Best Place to Work for disability inclusion.
100+ students supported
Day-in-the-Life program
Hosts an annual program providing real-world work experience for college students on the autism spectrum and other disabilities.
Annual conference held
Diverse business partnerships
Organizes an annual supplier diversity conference focused on expanding opportunities for diverse business partnerships.
- Company-wide DEI strategy focused on workforce development, inclusive culture, community support, customer engagement, and diverse supplier partnerships.
- 16 employee-led resource groups fostering professional development and cultural awareness.
- Active REACH employee resource group addressing the needs and well-being of employees with disabilities.
- Mentorship opportunities through Disability:IN’s NexGen Leaders program.
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