Regional Director, Multifamily

Description

• Coordinate staff schedules, supervise all site staff, inspect staff work and provide direction to ensure proper and timely execution of all operational responsibilities
• Prepare and manage the property’s annual budget, ensuring financial goals are met and expenses are controlled.
• Organize and oversee resident events
• Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting
• Conduct regular property inspections
• Oversee rent collection, ensure timely payments, and manage late fees or payment plans.
• Oversee move-ins and move-outs and related documentation is completed
• Oversee applicant qualifying responses including applicant interviews, application processing and each lease renewal to ensure timely completion
• Supervise and coordinate with maintenance staff and vendors
• Implement cost-control strategies, evaluate vendor contracts, and negotiate service agreements to maintain profitability.
• Implement preventive maintenance programs
• Handle evictions in compliance with applicable laws
• Manage all capital projects as budgeted and approved by ownership
• Review all business plans and logs prepared for each property with special focus on any under-performing properties, monitor results and hold managers accountable for meeting goals
• Regularly inspect and manage property curb appeal and product quality and quantity levels to meet Sterling standards and timelines
• Monitor competitive properties and industry trends
• Enforce zero delinquency policy and maintain delinquencies below established budgeted goal
• Meet or exceed budgeted Revenue, Expense, NOI & Cash Flow.
• Ensure high occupancy levels and strong resident relations.
• Develop and execute marketing strategies to attract qualified residents

Requirements

Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.

We are seeking an experienced and hands-on Regional Property Director to oversee approximately 1,500 market-rate units throughout the Atlanta metropolitan area. This leader will ensure financial success, operational excellence, and outstanding resident satisfaction while developing strong onsite teams and maintaining high standards across assets ranging from Class A to Class C. The portfolio also consists of new construction and lease-ups.

OTHER REQUIREMENTS (Background Check and Drug Screening)

• Yardi Program knowledge is a plus
• 8+ years residential property management experience with at least 4 years multi-site/regional oversight (4+ communities).
• Valid driver’s license and willingness to travel within the assigned region and up to 10% over night travel as needed.
• Proven success in market-rate, lease-ups, and managing Class A, B, and C communities.
• Industry credentials strongly valued (CPM®, ARM®, HCCP, LIHTC credentials, NAA certifications).
• Excellent interpersonal relations, communicative skills and a customer-focused service orientation
• Ability to walk and tour varied communities in the region.
• Strong business acumen with measurable results in operational and financial performance.
• Proficient in reading, writing, grammar and mathematical skills
• Real Estate License preferred (or ability to obtain).
• Bachelor’s degree strongly preferred (Business, Real Estate, or related field).
• Strong leadership, communication, and coaching abilities with a focus on accountability and team development.
• Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes on occasion as needed.
• Expertise in budgeting, forecasting, data analysis, and financial reporting.
• Ability to adapt to a fast-paced environment and manage multiple projects effectively
• Knowledge in Microsoft Office programs (Word, Excel, Outlook) required

Benefits

• Paid holidays
• Family friendly culture
• Group Life Insurance
• Paid Time Off
• Volunteer time
• Full benefits
• Employee Assistance Plan
• Competitive wages
• Training and Career advancement opportunities
• Short Term Disability
• Voluntary Life Insurance
• Supplemental programs
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Work life balance
• Recognition programs
• Long Term Disability

Training + Development

Interview process

Visa Sponsorship

Security clearance