HVAC Service Manager

Description

• Track expenses and revenue to ensure the department meets financial goals.
• Maintain strong relationships with clients by addressing feedback and enhancing service offerings.
• Oversee the recruitment, onboarding, and continuous professional development of team members.
• Ensure timely completion of service calls and maintain high-quality standards.
• Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction.
• Monitor and enforce safety protocols to promote a secure working environment.
• Maintain accurate service records and reports for internal and external use.
• Develop and manage the service department’s budget, focusing on cost control and profitability.
• Ensure adherence to industry standards and regulatory requirements.
• Conduct regular team meetings to share updates, provide training, and foster a positive team culture.
• Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence.
• Coordinate and manage daily service schedules, optimizing technician productivity.
• Evaluate current service processes, identifying opportunities for efficiency and quality improvement.
• Implement advanced HVAC technologies and best practices to stay ahead in the industry.

Requirements

• Ability to manage multiple priorities in a fast-paced environment.
• Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques.
• A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role.
• Exceptional leadership, communication, and organizational skills.
• High school diploma or GED; technical training in HVAC is preferred.

Benefits

• Generous paid time off and holidays.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Professional development and training opportunities.
• Competitive salary and performance-based bonuses.

Training + Development

Interview process

Visa Sponsorship

Security clearance